Open to opportunities

Andres Estupiñan

@andresestupian

Message

I close deals and elevate client experience with 4+ years in B2B/B2C sales.

Colombia

Message

What I'm looking for

I’m looking for a role where I can own full-cycle closing, optimize CRM pipelines, and build client onboarding experiences—while collaborating with a team that values coaching, structured qualification, and measurable growth.

I’m a Sales Closer and Client Experience Manager with 4+ years of experience working with US-based companies across B2B and B2C environments. I manage the full client lifecycle—from onboarding processes and proactive communication to deal closing and long-term retention—consistently turning qualified opportunities into revenue.

In recent roles, I optimized CRM pipelines in HubSpot, built inbound sales systems (lead capture, email workflows, and paid acquisition planning), and executed full-cycle sales with measurable results (deals ranging from $3K to $145K). I also lead and improve teams: I coached SDRs, trained 50+ agents, increased sales performance by 25%, boosted autopay enrollments by 65% in three months, and grew unit sales from 174 to 225 (29%). I bring a client-focused approach, guided by reporting, KPI dashboards, and structured qualification—so clients feel supported and teams convert with confidence.

Experience

Work history, roles, and key accomplishments

Sales Closer (SDR)

Neowork

Mar 2025 - Mar 2026 (1 year)

Managed inbound sales for a U.S. lawn care company via calls, emails, and texts, identifying needs and closing deals up to $3K with 80%+ conversion. Used HubSpot CRM for pipeline, follow-ups, segmentation. Handled objections, upsold bundles, increased revenue/client, and built CRM systems, automation workflows, scripts, supporting $3.6K–$80K+ deals.

Inbound Sales Outbound Calling Lead Qualification Objection Handling Upselling Pipeline Management Conversion Optimization

Sales Closer

Zeal humans LLC

Jun 2024 - Mar 2025 (9 months)

Managed inbound and outbound sales for high-ticket B2B outsourcing solutions ($5K–$10K), leading full cycle from prospecting to closing. Ran discovery and demo calls with CEOs and executives, closing 5–8 deals monthly with 70–80% close rate. Built ROI-based proposals and collaborated on a commission model, supporting SaaS sales and SDR coaching.

Inbound Sales Inbound Calls Sales Calls Discovery Calls Closing Closing High Ticket Sales CMR HubSpot Outplay Salesforce Sales Strategy SaaS Sales Lead Management Lead Qualification Microsoft Office AI Tools Demos

Inside Sales Manager

Blackstone Medical Services

Nov 2023 - Apr 2024 (5 months)

Closed inbound deals while leading and training a sales team, consistently exceeding targets through structured sales strategies. Scaled team performance from 174 to 225 units (+29%) via coaching and process optimization. Recruited and onboarded agents, improved workflows, and aligned cross-functional operations to increase efficiency, conversion rates, and revenue growth.

Account Manager

Blackstone Medical Services

Apr 2023 - Oct 2023 (6 months)

Managed international accounts, driving revenue growth. Averaged 5 vehicle sales/month and closed 11 high-value deals ($35K–$145K) in 6 months with 7–10% margins. Led and coached 6 SDRs, improving performance and closing skills. Built partnerships across Asia and North America. Handled full-cycle high-ticket sales from prospecting to closing.

Team Leader

Accedo Technologies

Jun 2021 - Apr 2023 (1 year 10 months)

Led and coached sales and customer service teams in a high-volume call center, improving inbound sales performance. Increased team sales by 25% and autopay enrollments by 65% in 3 months. Trained 50+ agents with 100% onboarding retention, boosted productivity by 20%, maintained 90%+ customer satisfaction, and was recognized as Best Team Leader for 6 months.

Education

Degrees, certifications, and relevant coursework

Uniciencia – Corporación Universitaria de Ciencia y Desarrollo

Bachelor of Laws (LLB), Law

2018 - 2022

Completed 7 semesters of a Bachelor of Laws (LLB) at Uniciencia. Studied law during the 2018–2022 period in Bucaramanga, Colombia.

HubSpot Academy

HubSpot Academy Sales Training, Sales

Activities and societies: HubSpot Sales Hub Software; Sales Enablement; Sales Management

Completed HubSpot Academy training focused on sales enablement and sales management. Covered HubSpot Sales Hub software, sales enablement, and sales management topics.

LinkedIn Learning

Sales Leadership & Management Courses, Sales Leadership

Activities and societies: Building and Managing a High-Performing Sales Team; Growing as a Sales Manager; Sales Leadership: Building a Thriving Coaching Culture; Sales Management Foundations; Sales Performance Measurement and Reporting; Transitioning to Management for Salespeople

Completed LinkedIn Learning courses related to building and leading high-performing sales teams. Focused on sales leadership, coaching culture, performance measurement, and sales management foundations.