Ebubechukwu emmanuel Eze
@ebubechukwuemmanuele
I am a customer support and virtual assistant delivering CRM-driven client solutions.
What I'm looking for
I am a dynamic and tech-oriented customer support and virtual assistant professional with a proven track record in client relations, administrative support, and remote service delivery. I have driven customer acquisition and retention through high-volume outreach, resolved customer issues to improve satisfaction, and contributed to revenue growth by verifying customer data and streamlining payment processes.
I leverage modern CRM and project management tools such as HubSpot, Zendesk, Trello, Monday.com and Airtable to improve operational efficiency and deliver value-driven solutions. I hold relevant soft-skills and IT certifications, and I thrive in fast-paced remote environments where empathetic communication, problem-solving, and deadline management drive long-term client relationships.
Experience
Work history, roles, and key accomplishments
Sales Executive
App Savvy Solutions
Jan 2023 - Jan 2025 (2 years)
Spearheaded high-volume outbound cold-calling campaigns to drive customer acquisition and retention, resolved customer issues, and streamlined payment verification processes to support revenue growth.
Investment Advisor
Ol'Clare Real Estate and Facility Management
Jan 2023 - Jan 2024 (1 year)
Maintained comprehensive client databases and analyzed performance metrics to identify cross-sell opportunities and inform strategic decisions, while managing scheduling and documentation to improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Nike Grammar School
Senior Secondary School Certificate, Secondary Education
Completed the Senior Secondary School Certificate Examination at Nike Grammar School, Lagos State in 2022.
Availability
Location
Authorized to work in
Job categories
Skills
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