Open to opportunities

Ebubechukwu emmanuel Eze

@ebubechukwuemmanuele

Message

I am a customer support and virtual assistant delivering CRM-driven client solutions.

Nigeria

Message

What I'm looking for

I seek a remote or hybrid customer support/virtual assistant role using CRM and project tools, in a collaborative, growth-oriented company focused on improving customer satisfaction and operational efficiency.

I am a dynamic and tech-oriented customer support and virtual assistant professional with a proven track record in client relations, administrative support, and remote service delivery. I have driven customer acquisition and retention through high-volume outreach, resolved customer issues to improve satisfaction, and contributed to revenue growth by verifying customer data and streamlining payment processes.

I leverage modern CRM and project management tools such as HubSpot, Zendesk, Trello, Monday.com and Airtable to improve operational efficiency and deliver value-driven solutions. I hold relevant soft-skills and IT certifications, and I thrive in fast-paced remote environments where empathetic communication, problem-solving, and deadline management drive long-term client relationships.

Experience

Work history, roles, and key accomplishments

Sales Executive

App Savvy Solutions

Jan 2023 - Jan 2025 (2 years)

Spearheaded high-volume outbound cold-calling campaigns to drive customer acquisition and retention, resolved customer issues, and streamlined payment verification processes to support revenue growth.

Cold Calling Zendesk Customer Acquisition Data Entry Compliance

Investment Advisor

Ol'Clare Real Estate and Facility Management

Jan 2023 - Jan 2024 (1 year)

Maintained comprehensive client databases and analyzed performance metrics to identify cross-sell opportunities and inform strategic decisions, while managing scheduling and documentation to improve operational efficiency.