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Kyle Glaser

@kyleglaser

Message

I process life insurance and annuity service requests accurately and on time.

United States

Message

I process life insurance and annuity service requests at Auto-Owners Insurance, including withdrawals, transfers, policy changes, and electronic deposits.

I support insurance agents and policyholders by phone and email, manage policy correspondence and documentation, and keep reports and calendar-based tasks on schedule.

My background also includes program leadership, recruiting, training, curriculum adaptation, and supporting accessibility needs in educational settings.

Experience

Work history, roles, and key accomplishments

Current

Life Annuity Specialist

Current

Auto-Owners Insurance

Jun 2023 - Present (3 years 3 months)

Process life insurance and annuity service requests, including withdrawals, transfers, policy changes, and electronic deposits. Provide phone and email support to agents and policyholders, manage correspondence, and maintain reports.

Policy Administration Policy Servicing Transaction Processing Customer Service Documentation Records Management Reporting Data Analysis Microsoft Office Google Workspace

Braillist

Jackson County International School District

Oct 2021 - Dec 2023 (2 years 2 months)

Create and adapt educational materials to meet accessibility requirements, produce accurate instructional materials, and maintain specialized technology including BrailleNote and CCTV systems.

Braille Educational Materials Accessibility Maintenance Technology Collaboration

Special Education Paraprofessional

Paragon Charter Academy

Sep 2017 - Aug 2021 (3 years 11 months)

Provided individual and collaborative academic support through virtual meetings, curriculum review, and instruction. Communicated with teachers, parents, and administration to coordinate support and address individual needs.

Special Education Academic Support Communication Skills Behavior Plans Individualized Education Programs (IEPs)504s

Academic Aide / Course Instructor

The Grande Innovation Academy

Oct 2016 - Jun 2017 (8 months)

Provided classroom and individual academic support while teaching curriculum and helping students improve organization, time management, and academic skills.

Teaching Academic Support Organization Time Management

Program Director

Youth Haven Ranch Inc.

Feb 2014 - Oct 2016 (2 years 8 months)

Developed and implemented programs, training materials, and operational resources. Recruited, interviewed, onboarded, and trained employees and program staff, and coordinated staffing and team assignments.

Program Management Training Recruitment Interviewing team development Event Planning Communication Skills