Open to opportunities

Ebony Fuller

@ebonyfuller

I coordinate patient scheduling, referrals, insurance verification, and compassionate support across cardiology and primary care clinics.

United States

Message

What I'm looking for

I'm seeking a remote Patient Service Representative, Patient Access Specialist, Medical Scheduler, or Referral Coordinator role supporting patients through scheduling, insurance verification, referrals, telehealth coordination, and secure EMR documentation.

I've supported cardiology and primary care clinics by coordinating patient scheduling, diagnostic testing, specialist referrals, insurance verification, and prior authorizations. I also room patients, obtain vital signs and medical histories, perform EKGs, and document care in EMR/EHR systems.

In medical front-desk and patient service roles, I've managed high-volume calls, registrations, copays, medical records requests, and follow-up coordination while protecting patient confidentiality. I'm seeking a remote role where I can provide efficient, compassionate patient support through scheduling, patient access, or referral coordination.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant / Medical Office Assistant

Current

Cardiology & Primary Care Clinic

Jan 2021 - Present (5 years 7 months)

Room patients, obtain vital signs, and assist physicians with examinations and procedures. Coordinate scheduling, verify insurance, and manage patient calls while maintaining EMR documentation and HIPAA compliance.

Patient Scheduling Vital Signs Insurance Verification Prior Authorizations EMR Patient Communication HIPAA compliance Referral Coordination Medical Documentation

Patient Service Representative / Medical Front Desk

Primary Care Office

Jan 2018 - Dec 2021 (3 years 11 months)

Checked patients in and out, verified insurance, and collected copays. Scheduled appointments, handled high-volume calls, and processed records requests while updating EMR systems.

Patient Check In Insurance Verification Appointment Scheduling Medical Records Management EMR Customer Service Phone Triage