Gracie Maples

I am a dedicated medical receptionist with hands-on experience managing front-desk operations in a busy outpatient clinic. I reliably greet patients, schedule appointments, verify insurance, collect payments, and maintain accurate electronic medical records.

I maintain strict HIPAA compliance while handling confidential patient information and collaborate with clinical and billing teams to resolve issues and ensure timely delivery of test results and reports. I routinely use EMR systems, including eClinicalWorks, to update demographics and scan records.

My strengths include strong customer service, phone etiquette, time management, and organizational skills that keep the waiting area and administrative workflows running smoothly. I also support lab, radiology, and specialist scheduling per physician orders.

I bring a professional, detail-oriented approach and a commitment to patient service cultivated through my role at ONE STOP MEDICAL. I am authorized to work in the US and seek opportunities to contribute dependable front-office expertise to a patient-centered practice.