Looking for a job

Brittney Wooden

@brittneywooden

Detail-oriented healthcare administrative professional specializing in patient care coordination, insurance verification, and HIPAA-compliant documentation.

United States

Message

What I'm looking for

I’m looking for a patient-focused healthcare admin role where I can handle insurance verification, scheduling, EHR documentation, and HIPAA-compliant records while coordinating care in a fast-paced clinic.

I coordinate patient care in fast-paced clinical environments, verifying insurance eligibility, benefits, and demographics to support accurate registration and billing. I manage electronic health records in NextGen and PointClickCare, maintaining compliant medical documentation through high-volume, detail-oriented data entry. I’m known for clear communication with patients, providers, and insurance representatives to resolve issues quickly.

From my work as an Assistant Business Office Manager and Receptionist / Administrative Assistant, I’ve supported Medicaid documentation, maintained and audited patient medical records for compliance and accuracy, and helped prepare documentation for billing and reimbursement while safeguarding confidential information. I bring healthcare billing/coding training and a data-focused mindset to keep clinic workflow organized, efficient, and patient-centered.

Experience

Work history, roles, and key accomplishments

Current

Patient Service Specialist

Current

NextCare Urgent Care

Aug 2025 - Present (11 months)

Verify insurance eligibility and patient information to ensure accurate registration and billing, while coordinating patient appointments in NextGen. Communicate with patients, providers, and insurance representatives, maintaining HIPAA compliance and performing high-volume, accurate data entry.

Insurance Verification Patient Scheduling Care Coordination HIPAA compliance Medical Records Management Data Entry

Assistant Business Office Manager

Bedford Wellness & Rehab

Apr 2024 - Aug 2025 (1 year 4 months)

Assist with insurance verification, Medicaid documentation, and patient account management. Maintain and audit patient medical records for compliance, coordinating with interdisciplinary staff and preparing documentation for billing and reimbursement while safeguarding confidential information.

Insurance Verification Patient Accounts Medical Records Management Compliance Auditing Confidentiality

Receptionist and Administrative Assistant

Legend Senior Living

Jul 2023 - Apr 2025 (1 year 9 months)

Manage front desk operations including scheduling, documentation, and customer service. Resolve patient and family concerns professionally while protecting confidential information and maintaining organized records to support office workflow.

Front Desk Operations Patient Scheduling Documentation Customer Service Record keeping Confidentiality