Ebenezer Gabino
@ebenezergabino
Highly motivated virtual assistant with a passion for administrative support.
What I'm looking for
I am a highly motivated virtual assistant with a passion for providing top-notch administrative support in fast-paced environments. My experience spans various roles, including appointment setting and customer service, where I have honed my communication and organizational skills. I thrive on anticipating needs and proactively addressing tasks to enhance operational efficiency and client satisfaction.
In my recent role as a virtual assistant, I spearheaded cold calling and texting initiatives, conducted in-depth research on potential clients, and managed a variety of administrative tasks. My ability to streamline communication processes and engage in team projects has contributed to a collaborative work environment. I am eager to leverage my skills in organization, communication, and technology to take on challenging roles that drive success.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Start Virtual
Jan 2024 - Present (1 year 4 months)
As a Virtual Assistant and Appointment Setter, I excel in communication and organizational skills, managing multiple leads and schedules. I am proficient in CRM tools and have a strong ability to handle objections professionally, contributing to a collaborative work environment.
Virtual Assistant
Start Virtual
Jun 2023 - Aug 2024 (1 year 2 months)
In this role, I provided administrative support in the real estate industry, engaging in cold calling and texting initiatives, managing various tasks, and enhancing communication processes to improve client satisfaction.
Customer Service Representative
iQor Philippines
Mar 2020 - Mar 2023 (2 years 11 months)
As a Customer Service Representative, I managed over 100 daily inquiries, boosting customer retention through active listening and effective solutions. I upheld service standards through precise reporting and policy explanations.
Sales Representative
Sitel
Jan 2019 - Jan 2020 (1 year)
In my role as a Sales Representative, I consistently exceeded monthly targets by strategically cross-selling and up-selling products tailored to customer interests, enhancing customer satisfaction and revenue growth.
Geologic Aide
Philex Mining Corp
Jan 2016 - Apr 2019 (3 years 3 months)
As a Geologic Aide, I assisted geologists by compiling geological data, enhancing data accuracy, and applying analytical skills to interpret information, contributing to significant improvements in geological research.
Education
Degrees, certifications, and relevant coursework
Pangasinan State University
Bachelor of Secondary Education Major in TLE, Education
Saint Louis University
Bachelor of Mechanical Engineering, Engineering
Geologic Aide Academy
Vocational Training, Geology
Completed a 4-day intensive training program focused on geological assistance and support tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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