Ebenezer GabinoEG
Open to opportunities

Ebenezer Gabino

@ebenezergabino

Highly motivated virtual assistant with a passion for administrative support.

Philippines

What I'm looking for

I am looking for a challenging role that allows me to leverage my organizational and communication skills while contributing to team success.

I am a highly motivated virtual assistant with a passion for providing top-notch administrative support in fast-paced environments. My experience spans various roles, including appointment setting and customer service, where I have honed my communication and organizational skills. I thrive on anticipating needs and proactively addressing tasks to enhance operational efficiency and client satisfaction.

In my recent role as a virtual assistant, I spearheaded cold calling and texting initiatives, conducted in-depth research on potential clients, and managed a variety of administrative tasks. My ability to streamline communication processes and engage in team projects has contributed to a collaborative work environment. I am eager to leverage my skills in organization, communication, and technology to take on challenging roles that drive success.

Experience

Work history, roles, and key accomplishments

SV
Current

Virtual Assistant

Start Virtual

Jan 2024 - Present (1 year 4 months)

As a Virtual Assistant and Appointment Setter, I excel in communication and organizational skills, managing multiple leads and schedules. I am proficient in CRM tools and have a strong ability to handle objections professionally, contributing to a collaborative work environment.

SV

Virtual Assistant

Start Virtual

Jun 2023 - Aug 2024 (1 year 2 months)

In this role, I provided administrative support in the real estate industry, engaging in cold calling and texting initiatives, managing various tasks, and enhancing communication processes to improve client satisfaction.

IP

Customer Service Representative

iQor Philippines

Mar 2020 - Mar 2023 (2 years 11 months)

As a Customer Service Representative, I managed over 100 daily inquiries, boosting customer retention through active listening and effective solutions. I upheld service standards through precise reporting and policy explanations.

SI

Sales Representative

Sitel

Jan 2019 - Jan 2020 (1 year)

In my role as a Sales Representative, I consistently exceeded monthly targets by strategically cross-selling and up-selling products tailored to customer interests, enhancing customer satisfaction and revenue growth.

PC

Geologic Aide

Philex Mining Corp

Jan 2016 - Apr 2019 (3 years 3 months)

As a Geologic Aide, I assisted geologists by compiling geological data, enhancing data accuracy, and applying analytical skills to interpret information, contributing to significant improvements in geological research.

Education

Degrees, certifications, and relevant coursework

PU

Pangasinan State University

Bachelor of Secondary Education Major in TLE, Education

SU

Saint Louis University

Bachelor of Mechanical Engineering, Engineering

GA

Geologic Aide Academy

Vocational Training, Geology

Completed a 4-day intensive training program focused on geological assistance and support tasks.

Tech stack

Software and tools used professionally

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Ebenezer Gabino - Virtual Assistant - Start Virtual | Himalayas