Open to opportunities

Britney Bano

@britneybano

Message

Detail-oriented virtual assistant with expertise in lead generation.

Philippines

Message

What I'm looking for

I am looking for a role that values efficiency and teamwork, offering opportunities for growth.

I am a detail-oriented and highly organized professional with extensive experience in administrative and virtual assistance. My background includes managing schedules, handling correspondence, and providing top-tier support to executives and teams. I pride myself on my strong communication skills, proactive problem-solving ability, and proficiency in multitasking, all of which I leverage to support the efficient operations of a dynamic team.

In my recent role as an Administrative Aide at DPWH Diplahan, I have been responsible for preparing reports, managing communications, and assisting in various administrative tasks. My experience as a Virtual Assistant at Avsar Group allowed me to implement streamlined processes that increased productivity and reduced operational inefficiencies. Additionally, my role as a Lead Generation Specialist at TechScope Staffing LLC honed my skills in generating leads and managing CRM databases, ensuring data accuracy and completeness.

Experience

Work history, roles, and key accomplishments

Current

Administrative Aide I

Current

DPWH Diplahan

Oct 2024 - Present (8 months)

Assisted in the preparation and submission of customer satisfaction feedback reports and requests for action. Supported the district office by preparing news releases and managing incoming and outgoing communications and records.

Report Preparation Communication Records Management Administrative Support

Virtual Assistant

Avsar Group

Jan 2024 - Oct 2024 (9 months)

Managed daily administrative unit operations, ensuring efficient workflow and policy adherence. Implemented streamlined processes to boost productivity and reduce inefficiencies, while coordinating special projects for timely completion. Maintained accurate and confidential records, including personnel and financial documents.

Administration Workflow Management Project Coordination Process Improvement Confidentiality

Lead Generation Specialist/ Cold Caller

TechScope Staffing LLC

Jul 2023 - Dec 2023 (5 months)

Generated leads and contributed to the development of lead generation strategies, including creating targeted emails. Managed and maintained the CRM database, ensuring data accuracy and completeness. Monitored campaign performance, making data-driven adjustments to improve results.

Lead Generation Cold Calling CRM Management Email Marketing Data Analysis Sales Strategy

Secretary

Supervision Consultant Office

May 2022 - Aug 2022 (3 months)

Managed incoming and outgoing communication letters and assisted in meetings by taking notes. Responsible for the procurement of office necessities and drafting various communication letters.

Communication Procurement

Education

Degrees, certifications, and relevant coursework

Mindanao State University- Iligan Institute of Technology

Bachelor of Arts, History

Grade: Magna Cum Laude GPA: 1.33

Activities and societies: Special Citation for Paper Presentation during CASS Colloquium

Completed a Bachelor of Arts degree with a major in History, graduating with Magna Cum Laude honors and a GPA of 1.33. Awarded a Special Citation for Paper Presentation during the CASS Colloquium.