Open to opportunities

Nicole Andrea Leona

@nicoleandrealeona

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Detail-driven Virtual Assistant focused on enhancing productivity.

Philippines

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What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and contribute to a dynamic team while supporting business operations.

I am a versatile and detail-driven Virtual Assistant with a passion for streamlining operations and enhancing productivity. My commitment to providing top-tier administrative support has allowed me to help businesses optimize their workflow and achieve their goals effectively.

Throughout my experience, I have managed outbound calls as an Appointment Setter, building rapport with potential clients and gathering essential information for property acquisition. My role at Travellistaph Travel and Tours Agency involved managing social media, creating engaging content, and providing excellent customer service by answering inquiries and booking travel arrangements.

In addition to my administrative skills, I have a strong background in lead generation and data management, ensuring that all records are organized and easily accessible. I am self-motivated, detail-oriented, and possess strong time management abilities, making me an asset to any team.

Experience

Work history, roles, and key accomplishments

Cold Calling | Appointment Setter

Upstate Home Buyers

Sep 2024 - Feb 2025 (5 months)

Managed outbound calls to potential home sellers, building rapport and gathering essential information for property acquisition. Utilized a dialer system to efficiently connect with clients and initiate conversations about selling their properties.

Cold Calling Appointment Setting Lead Generation Customer Relationship Management Dialer

Sales Assistant

Travellistaph Travel and Tours Agency

Feb 2024 - Jul 2024 (5 months)

Managed social media by creating captions, posting, and editing tour package promotions. Answered customer inquiries, provided travel quotations, and booked flights for customers. Organized and maintained files and travel documents for easy access.

Social Media Management Customer Service Sales Support

Administrative Assistant

Office of the Municipal Tourism

Mar 2023 - Oct 2023 (7 months)

Organized and managed data by inputting and maintaining records in Excel spreadsheets, ensuring quick and easy access to key information. Identified and sourced leads from local tourism establishments to support tourism initiatives. Maintained and updated records of contact information, documents, and important tourism details.

Data Management Excel Lead Sourcing Administrative Support

Administrative Assistant

Bureau of Internal Revenue (BIR)

Nov 2019 - Jan 2020 (2 months)

Managed and organized tax-related documents and files, ensuring proper filing and easy access to important records. Responded to client inquiries regarding tax documents, regulations, and procedures, providing accurate information and guidance.

Document Management Tax Regulations Client Inquiries Administrative Support

Education

Degrees, certifications, and relevant coursework

Cavite State University, Silang Campus

Bachelor of Science in Tourism Management, Operation and Marketing Tourism Management

Studied Operation and Marketing Tourism Management at Cavite State University, Silang Campus. Gained knowledge in managing social media, handling customer inquiries, and promoting tour packages.