Crismond Ian
@crismondian
Results-oriented virtual assistant with expertise in customer support.
What I'm looking for
I am a results-oriented professional with over four years of experience in Virtual Assistance and Customer Support. My expertise lies in administrative tasks, cold outreach, and procurement, where I consistently deliver exceptional service. I thrive in dynamic environments and am dedicated to enhancing operational efficiency.
In my previous roles, I have successfully managed customer interactions, achieving high satisfaction ratings by implementing best practices for problem-solving. My experience as a Sales Representative and Cold Caller has honed my skills in lead generation and client relationship management, allowing me to drive significant growth for my clients.
Currently, I am focused on streamlining procurement processes and enhancing supplier relationships as an Administrative Virtual Assistant. I am passionate about utilizing my skills to contribute to a team that values innovation and customer-centric solutions.
Experience
Work history, roles, and key accomplishments
Administrative Virtual Assistant
AMECAN INC.
Aug 2022 - Oct 2024 (2 years 2 months)
Streamlined procurement processes and managed vendor communications, improving operational efficiency and reducing procurement costs.
Real Estate Cold Caller
Keller Williams
Jul 2023 - Mar 2024 (8 months)
Cold-called property owners to discuss property value and market analysis, managing lead pipeline to meet outreach quotas.
Sales Representative / Cold Caller
Win It
Jan 2020 - Jul 2022 (2 years 6 months)
Drove an increase in qualified leads through targeted prospecting strategies and pipeline management, providing legal information to clients.
Customer Support Specialist
Qualfon Philippines Inc.
Oct 2019 - Dec 2020 (1 year 2 months)
Provided in-depth customer support for retail campaigns, achieving high customer satisfaction ratings through best practices and targeted problem-solving techniques.
Education
Degrees, certifications, and relevant coursework
Negros Oriental State University
Bachelor of Science, Business Administration
2020 - 2024
Pursued a Bachelor of Science in Business Administration with a major in Financial Management, focusing on financial principles, investment strategies, and corporate finance.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Crismond?
You can contact Crismond and 90k+ other talented remote workers on Himalayas.
Message CrismondFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
