Looking for a job

Dylan Sanders

@dylansanders

Hello, Im Dylan and 23 years of age (2002). I’m passionate and more motivated than ever to find the right place to work for.

Australia

Message

What I'm looking for

I’m looking for a workplace where I can develop myself, provide a beneficial purpose to the company and overall push myself to do the most.

My career has been heavily in the IT/Customer Support industry. I previously worked as an AI Engineer (paid) and currently do voluntary Customer Support.

Experience

Work history, roles, and key accomplishments

Current

IT Customer Support

Current

Arctic Hosting

Jan 2020 - Present (6 years 5 months)

Provided responsive customer service for clients with technical and account-related queries. Resolved support tickets via helpdesk tools, escalated critical issues to minimize downtime, and documented solutions in a knowledge base to reduce recurring problems.

Customer Service Technical Support Troubleshooting Customer Escalation Knowledge Base Client Relationship Management Communication Skills System Support

AI Engineer

AI Experts

Apr 2025 - Sep 2025 (5 months)

Automated workflows and data processing with Python scripts to reduce manual effort. Built interactive front-end features with JavaScript, integrated custom web APIs, used Git in collaboration, and set up monitoring and logging for deployed applications.

Python Workflow Automation JavaScript API Integration Web APIs Git Monitoring Data Processing