Saxon Bobart
@saxonbobart
Entry-level customer and technical support candidate who builds apps and fixes bugs end to end.
AustraliaWhat I'm looking for
I’m a self-taught, technically capable candidate looking for an entry-level remote customer support, technical support, or QA role. I work directly with customers every day, staying calm with high-volume questions and resolving everyday issues while following procedures accurately.
Beyond support, I design and build my own cross-platform app end to end, making my own architecture and product decisions. Using AI-assisted development tools (Claude Code), I’ve worked through real cross-language bugs by reproducing issues, narrowing the cause, and verifying fixes—backed by Git version control and automated snapshot and UI testing.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Big W
Apr 2023 - Present (3 years 2 months)
Provided friendly, calm customer support for a high-volume retail environment, resolving everyday issues and answering customer questions. Managed loss prevention and bag checks, operated registers accurately, and supported store upkeep by restocking and maintaining a well-presented floor.
Education
Degrees, certifications, and relevant coursework
Upskilled
Certificate IV in Work Health & Safety, Work Health & Safety
Completing a Certificate IV in Work Health & Safety through Upskilled via online, self-paced study.
Availability
Location
AustraliaAuthorized to work in
Portfolio
github.com/SaxonBobart/listsJob categories
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