Kevin Picoaga

From an early age, I displayed a natural talent for problem-solving. This knack led me to recognize the transformative power of technology in addressing real-world challenges. It was this inherent problem-solving ability that naturally guided me toward a fulfilling career in IT and Networks. As a Service Desk Analyst, I've made it my mission to harness this problem-solving prowess to provide top-tier support to our clients.

My journey in the IT and Telco industry is marked by a dedication to delivering exceptional technical support. It's also driven by my unwavering passion for staying current with the latest trends in the field. Over the years, I've had the privilege of working on diverse projects and supporting a wide array of platforms. This journey has enriched my skill set, making me a versatile IT professional.

In my role as a Service Desk at Webhelp - ATOS, I handled inbound calls, provided effective technical solutions, and cultivated robust relationships with customers. This role demanded not only technical acumen but also strong communication, organizational skills, and the ability to navigate challenging interactions with finesse.

If my experiences align with what you're seeking or if you're eager to expand your professional network and delve into the latest developments in the IT field, please don't hesitate to reach out to me at [email protected]. I thrive on connecting with fellow technology enthusiasts and sharing knowledge. Let's embark on this tech journey together!