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John ParkJP
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John Park

@johnpark

AI Automation Engineer building agentic AI and workflow automation to boost conversions and efficiency.

Australia
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What I'm looking for

I’m looking to build secure agentic AI and voice/workflow automation that delivers measurable gains in conversion, compliance, and operational efficiency—working closely with business stakeholders to ship production systems.

I’m an AI Automation Engineer and Systems Architect specializing in agentic AI, multi-agent systems, voice AI, and workflow automation. In my current role, I founded Nebula AI to deliver multi-agent AI infrastructure across finance broking, real estate, accounting, coaching, home services, and property management—combining consulting, data analytics, and hands-on engineering.

Highlights include architecting an Azure-native HR compliance AI agent for a regulated financial services client, deploying a privately hosted fine-tuned LLM on a law firm’s own servers, and building a multi-agent AI sales system for a $1.2M/month fitness coaching business that automated call QC, improved rep reliability reporting, and lifted conversion rates. I’ve also deployed autonomous voice agents (99% call answer rate and ~40% increase in appointment-setting conversion), built RAG-based knowledge applications that reduced support tickets by an estimated 85%, and automated lead-to-CRM/document workflows saving 20+ hours per week.

Experience

Work history, roles, and key accomplishments

Nebula AI logoNA
Current

AI Automation Engineer

Nebula AI

Apr 2024 - Present (2 years 3 months)

Founded and built an agentic AI systems consultancy delivering multi-agent AI infrastructure and automation for finance broking, real estate, accounting, coaching, home services, and property management businesses. Architected and deployed voice agents, RAG systems, LLM infrastructure, and CRM/workflow automations, including compliance-focused agents and lead-to-CRM pipelines.

Tabcorp logoTA

Data Analyst

Tabcorp

Mar 2023 - Mar 2024 (1 year)

Led customer churn analysis using Python and SQL to identify at-risk segments and support retention improvements. Built Tableau dashboards for real-time wagering KPIs and optimized SQL queries to model customer lifetime value for promotional offer decisions.

Openpay logoOP

Data Analyst

Openpay

Oct 2022 - Feb 2023 (4 months)

Built automated financial risk reporting pipelines using Python and AWS SageMaker to reduce manual reporting time and errors. Created Power BI dashboards tracking loan performance and default rates for C-suite visibility during a restructuring period.

Education

Degrees, certifications, and relevant coursework

University of Melbourne logoUM

University of Melbourne

Master of Data Science, Data Science

2020 - 2022

Completed a Master of Data Science at the University of Melbourne (2020–2022), including a capstone project on rumour detection on Twitter using machine learning and sentiment analysis (85%+ accuracy).

University of Auckland logoUA

University of Auckland

Bachelor of Commerce (Finance), Finance

2015 - 2019

Completed a Bachelor of Commerce (Finance) at the University of Auckland (2015–2019).

University of Auckland logoUA

University of Auckland

Bachelor of Science (Statistics), Statistics

2015 - 2019

Grade: Certificate of Distinction (2019)

Completed a Bachelor of Science (Statistics) at the University of Auckland (2015–2019). Earned a Certificate of Distinction in Statistics (2019) and received the Statistics NZ Internship Scholarship.

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