Dwithi Chikoorocks

I am an application support analyst with over four years of experience specializing in IIB, BPM, and Data Power-based systems. My journey began at IBM, where I honed my skills in monitoring, upgrading, and managing systems within Linux and Unix environments. I take pride in my ability to handle operational problems effectively and work collaboratively with cross-functional teams to ensure adherence to critical service management procedures.

Throughout my career, I have taken ownership of operational issues, providing both immediate resolutions and long-term preventive measures. My role has involved close collaboration with business teams to define support requirements, ensuring swift assistance to meet service level agreements (SLAs). I have also played a key role in migrating systems to the Redhat Openshift Container Platform, enhancing our operational capabilities.

As I actively seek new DevOps opportunities, I am eager to leverage my expertise in tools such as Jenkins, Splunk, and Prometheus, along with my strong foundation in programming languages like ESQL and Java. I am committed to continuous improvement and delivering high-quality support to enhance user experiences.