Ruairi Smith

Senior Application Support Analyst with 7+ years' IT experience, including 3+ years specialising in Level 2 Oracle EBS and Oracle BI support within financial services at Mizuho Bank. Experienced in monitoring EBS/BI applications, resolving user-reported incidents, and configuring approval workflows across Purchase Orders, Accounts Payable, Expenses, General Ledger, Subledger Accounting, and Financial Accounting Hub modules. Skilled in writing SQL queries to extract and validate data for audit, reporting, and stakeholder requests, and in testing and deploying system changes and data fixes. Currently expanding into Oracle Cloud Infrastructure and Oracle Fusion Cloud Applications, with a track record of clear stakeholder communication and cross-functional collaboration.

Prior to Oracle support, worked as a software engineer delivering CLM system enhancements for global banking clients including Danske Bank, UBS, and Natixis. Experienced in regulated environments, translating technical fixes into clear communication for non-technical stakeholders. Looking to bring this Oracle and financial systems expertise to a senior/lead techno-functional role, with a consistent record of delivering projects on time and within scope.

Technical Skills:

Oracle: EBS, OBI, SQL Developer, BI Publisher, Fusion Cloud, OCI Dev/Tools: SQL, UNIX, XML, JSON, Git, BitBucket, Azure DevOps, WinSCP Collaboration: Jira, Confluence, Excel

Regulatory Knowledge: General Data Protection Regulation (GDPR); Anti-Money Laundering (AML); Tax Evasion prevention/compliance.

Project Skills: Risk Management; Cross-Team Collaboration; Communication; Critical Thinking; Key Oracle EBS modules; Oracle BI Reporting and Analysis, Oracle Fusion Cloud Applications, and Oracle Cloud Infrastructure.