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D UteshDU
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D Utesh

@dutesh

Customer service professional skilled in resolving complex issues and maintaining satisfaction.

India
Message

What I'm looking for

I am seeking a customer-facing role where I can use chat-based problem solving, clear written communication, and multitasking to improve customer satisfaction and grow professionally.

I am a customer service professional with proven ability to resolve complex issues quickly while maintaining strong customer satisfaction and service quality.

In my current role as a Customer Service Representative at Foundever Business Services Of India Pvt Ltd, I handle multiple customer chats simultaneously with clear, solution-oriented responses, accurate documentation, and timely follow-ups.

I hold a BCom (in progress) from Osmania University, completed a Customer Care Executive certification from Tata Strive, and bring strong written communication, multitasking, attention to detail, and problem-solving skills through text.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NC

New Siddhartha Degree College

Bachelor of Commerce, Commerce

2020 -

Pursuing Bachelor of Commerce (affiliated to Osmania University) beginning August 2020.

NC

NRI Jr College

Higher Secondary Certificate, MPC

2018 - 2020

Completed MPC curriculum under TSBIE from July 2018 to July 2020.

VE

VEMS

Matriculation (CBSE), Matriculation

2017 - 2018

Completed Matriculation under CBSE in May 2018.

TC

Tata STRIVE (skill development centre)

Customer Care Executive Certification, Customer Service

Completed a customer care executive certification program focused on customer service skills.

Tech stack

Software and tools used professionally

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