Dulce Gómez Galeana
@dulcegmezgaleana
Sales and public relations leader specializing in market expansion, commercial strategy, and team development.
What I'm looking for
I am a sales, public relations, and human resources professional with over 10 years of experience driving market expansion and commercial strategy across Mexico and Latin America.
I have led commercial strategy and business-liaison efforts for Japanese companies entering the Mexican market, recruiting and managing sales teams, and designing digital marketing and positioning plans.
Notable achievements include incorporating 15 Mexican construction companies into a supplier registry, advising an international medical-student training project funded by Japan, and leading product demonstrations and events to strengthen client relationships.
I bring proven skills in sales prospecting, client management, recruitment, digital marketing, and executive communications, and I focus on measurable growth, strong cross-cultural collaboration, and operational process optimization.
Experience
Work history, roles, and key accomplishments
Sales Representative
Kyoto Kagaku America
Jan 2024 - Jan 2025 (1 year)
Led commercial strategy for Mexico and LATAM, advised implementation of a Japan-funded medical student training project in Mexico, and designed digital marketing plans and product demonstrations to strengthen brand presence.
Business Liaison
JM Service
Jan 2022 - Jan 2024 (2 years)
Led commercial strategy for Mexico, prospected and managed clients, recruited and managed a sales team, and coordinated events and demonstrations to position Japanese products in the Mexican market.
Customer Service Executive
Citibanamex
Jan 2021 - Jan 2022 (1 year)
Provided personalized phone-based customer service, resolved financial issues to improve satisfaction, and trained customers in digital banking tools to increase adoption.
Business Liaison
Taichi Holdings
Jan 2017 - Jan 2021 (4 years)
Led commercial strategy for Mexico, managed client prospecting and sales teams, developed positioning strategies for Japanese products, and coordinated client-facing events and promotional materials.
Business Liaison
Fujita Corporation México
Jan 2013 - Jan 2017 (4 years)
Identified and validated Mexican construction firms for Japanese projects, onboarded 15 companies into the supplier registry, and established strategic partnerships and networking between Mexican and Japanese stakeholders.
Education
Degrees, certifications, and relevant coursework
Waseda University
Certificate, Japanese Business Management
2019 - 2020
Completed a Japanese Business Management program at Waseda University focusing on business practices and management in Japan.
Universidad Autónoma del Estado de México
Partial Bachelor's Degree, Social Work
2004 - 2008
Undertook coursework toward a Bachelor's degree in Social Work at the Facultad de Ciencias de la Conducta; studies were not completed.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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