Open to opportunities

Mariana Scuderi

@marianascuderi

Message

High-performance customer service professional with over 20 years experience.

Mexico

Message

What I'm looking for

I am looking for a role that fosters innovation and allows for strategic growth while enhancing customer experiences.

I am a high-performance customer service professional with over 20 years of experience in building strong relationships between clients and companies. My career has been defined by my ability to grow businesses while creating high-level projects and exceptional brand experiences. I excel in identifying opportunities, developing impactful marketing strategies, and winning high-profile clients.

Throughout my career, I have successfully led strategic initiatives that resulted in outstanding brand experiences. My key achievements include redefining business models to achieve significant revenue growth, managing global business development, and implementing process improvements that enhance efficiency. I am passionate about creating captivating narratives and experiences for brands, and I thrive in dynamic environments where I can leverage my skills in communication and creative strategy.

Experience

Work history, roles, and key accomplishments

Current

Chief Growth Officer

Current

121 Corp

Jan 2023 - Present (2 years 5 months)

Led the development and execution of a high-impact growth strategy, transforming the company into a global network of agencies. Cultivated relationships with C-level executives, created customized proposals, and oversaw team development and service offerings.

Growth Strategy Client Relationship Management Business Development Marketing Strategy Team Leadership Proposal Development Cross Functional Collaboration

Chief Operating Officer

121 Design

Jul 2019 - Feb 2023 (3 years 7 months)

Oversaw all agency operations and executed a comprehensive marketing plan for growth. Managed new business development, customer service, and digital marketing, raising creative standards and improving client retention.

Marketing Planning Business Development Digital Marketing Creative Strategy Process Optimization Customer Retention Team Management Video Production

VP of Customer Service

Jungla Marketing

Sep 2012 - Jan 2019 (6 years 4 months)

Led the development of business proposals and managed customer service teams. Achieved success in securing new opportunities and executing large-scale events for major clients.

Proposal Development Event Management Business Strategy Team Management Creative Strategy Financial Strategy

Senior Account Director

Olabuenaga Chemistry

Jan 2009 - Aug 2012 (3 years 7 months)

Managed key accounts for the Wal-Mart group, leading repositioning efforts and negotiating agreements. Achieved significant business growth and transformed client relationships.

Account Management Business Growth Campaign Development Strategic Partnerships Team Leadership

Group Account Director

TBWA

Jan 2005 - Apr 2008 (3 years 3 months)

Led operational restructuring of the BTL division, improving performance and profitability. Managed a large team and drove business development initiatives.

Team Management Business Development Event Management Performance Client Relationship Management Process Optimization