Drey T

I’m a strategic, tech-savvy Operations Leader with over 10 years of experience partnering with C-suite executives in fast-paced technology and digital environments. I focus on eliminating operational bottlenecks through cross-functional workflow management, robust SOPs, and data-first decision support.

In my most recent work as an Executive Assistant, I managed complex inbox and calendar systems to maximize executive productivity and ensured strategic alignment in daily operations. I also created and enhanced customized CRM workflows—leveraging Salesforce, Zoho CRM, and client tracking systems—to improve data integrity, pipeline management, and dashboard oversight.

As a Performance Management Specialist, I managed a high-volume international client portfolio (600–700) while driving retention and monthly revenue growth through targeted outreach and account management. I strengthened stakeholder relationships and supported business performance with structured reporting and operational problem-solving.

Previously, as Head of Teacher Training / Administrator, I led progressive operational and training responsibilities, from English Educator to department head. I designed onboarding and upskilling programs for international educators, overhauled administrative tracking systems, and delivered ESL instruction across diverse, global learners—always aligning teams to measurable standards.