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Catherine Conjusta

@catherineconjusta

I manage international customer portfolios and operational workflows, turning requirements into reliable, AI-enabled processes.

Philippines

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What I'm looking for

I'm looking to apply my customer success, operations, and AI-enabled workflow experience in AI-data operations while building deeper expertise in data annotation, quality processes, and machine-learning data services.

I've managed international customer relationships and operational workflows across Evercam, The Stay Young Center, Realty ONE Group Impact, and MyOutdesk.

At Evercam, I managed customer accounts, monitored account health and commercial performance, and supported a portfolio generating approximately €131,736 in MRR, €150K in extension revenue, and €75K in CSQL revenue.

As Executive Assistant to the COO at The Stay Young Center, I coordinate priorities, cross-functional projects, documentation, customer experience, and marketing operations while improving SOPs, data quality, and operational efficiency.

I use CRM, project management, collaboration, and generative AI tools to organize work, improve reporting and communication, and support quality-focused AI-data operations workflows.

Experience

Work history, roles, and key accomplishments

Executive Assistant to the COO

The Stay Young Center

May 2025 - Jul 2026 (1 year 2 months)

Acted as the right hand to the COO, managing priorities, communications, workflows, and day-to-day operational requirements. Coordinated cross-functional projects, tracked deadlines, and implemented streamlined processes to improve productivity and operational efficiency.

Calendar Management Project Coordination Process Improvement SOPs Data Management Confidentiality Communication Skills

Customer Success Manager

Evercam

Mar 2022 - Mar 2025 (3 years)

Managed an international customer portfolio, maintaining strong client relationships, account health, and engagement. Coordinated customer requirements and internal stakeholders, monitored performance, and supported retention and growth initiatives, contributing to approximately €131,736 in MRR and supporting €150K in extension revenue and €75K in CSQL revenue.

Customer Success Account Management CRM Salesforce Zoho CRM GoHighLevel HubSpot Asana Trello Notion Slack Microsoft Teams Zoom Intercom Reporting KPI Monitoring

Executive Admin Coordinator & Client Services Representative

Realty ONE Group Impact

Nov 2017 - Mar 2022 (4 years 4 months)

Coordinated administrative and client-service workflows involving multiple stakeholders, deadlines, and documents. Translated client requirements into clear tasks, maintained organized records, and provided timely updates to clients and internal stakeholders.

Client Services Administrative Coordination Documentation Attention To Detail Follow up Confidentiality

Recruitment Specialist / Inside Sales Associate

MyOutdesk, Inc.

Nov 2012 - Jul 2017 (4 years 8 months)

Managed communication with clients and candidates, coordinated multiple activities simultaneously, and maintained accurate records and follow-ups. Worked within structured processes and performance expectations while supporting international business operations.

Recruitment Inside Sales Communication Skills Coordination Record keeping Follow up