Jay Felizarta
@jayfelizarta
Operations and education professional with 8+ years' international experience in operations and client services.
What I'm looking for
I am an operations and education professional with over eight years of international experience supporting U.S.-based executives, optimizing business processes, and delivering technology-enabled learning. I combine administrative rigor with a passion for teaching and cross-cultural communication.
As Chief Operations Officer for a U.S. real estate firm, I directed operational strategy, streamlined reporting and compliance, and improved landlord–tenant communications. In my prior executive assistant role I managed executive calendars, documentation, and stakeholder communications while maintaining compliance records.
I have hands-on experience in remote ESL instruction and secondary school teaching, earning top performance ratings delivering online lessons and developing curriculum and lesson plans. My background also includes medical billing and training for U.S. clients, focusing on insurance claims processing and compliance standards.
I hold an MA in Educational Management and certifications including Licensed Professional Teacher and a certificate in Technology for Teaching & Learning. I am proactive, detail-oriented, and thrive in multicultural, remote, and compliance-driven environments.
Experience
Work history, roles, and key accomplishments
Chief Operations Officer
Blackwater Associates Inc.
Jan 2023 - Present (2 years 10 months)
Directed operational strategy and workflow optimization for a U.S. real estate firm, streamlining reporting, compliance, and landlord–tenant communications to improve operational efficiency.
Executive Assistant
Blackwater Associates Inc.
Jan 2022 - Jan 2023 (1 year)
Managed executive calendars, documentation, and stakeholder communications while maintaining U.S. real estate compliance records and improving office efficiency.
Secondary School Teacher
Immaculate Heart of Mary Academy
Jan 2018 - Jan 2022 (4 years)
Taught English, developed lesson plans, and mentored secondary students, contributing to improved student performance and engagement.
ESL Teacher (Remote)
51Talk PH
Jan 2020 - Jan 2021 (1 year)
Delivered online ESL lessons to international learners, achieving top performance ratings through tailored instruction and student engagement strategies.
Medical Biller & Trainer
ISTA Solutions
Jan 2017 - Dec 2017 (11 months)
Processed U.S. insurance claims and trained new hires on compliance standards, improving billing accuracy and team onboarding.
Education
Degrees, certifications, and relevant coursework
Davao Oriental State College
Master of Arts in Education, Educational Management
2014 - 2021
Completed a Master of Arts in Education with a focus on Educational Management between 2014 and 2021.
University of the Philippines Open University
Certificate in Technology for Teaching & Learning, Educational Technology
2020 - 2020
Completed a Certificate in Technology for Teaching and Learning in 2020.
Davao Oriental State College
Bachelor of Secondary Education, English
2010 - 2014
Completed a Bachelor of Secondary Education majoring in English from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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