Dre Faison

Managed a portfolio of 20-30 banking and software partners representing $37B+ in assets, generating $6M in partner revenue and $2M in annual company revenue. Drove 87% portfolio retention across 2,300+ merchant accounts through monthly reviews and customized performance reports.

Officiated 8+ years of competitive collegiate and high school games, demonstrating elite decision-making, integrity, and composure under pressure.

Directed full operations for 20+ residential communities, advising governing boards on financial planning, capital projects, and regulatory compliance. Prepared monthly financial reports and led capital improvement projects from scoping to close-out.

Led daily operations of a high-volume retail environment with 80-100 employees, overseeing staffing, training, quality control, and workflow execution. Coached sales team to generate $61,802 in monthly car wash sales and designed onboarding programs that reduced turnover.

Processed 5,000+ ticket orders and managed $1M+ in cash revenue. Led Salesforce CRM project evaluating season ticket holder experience and set school volleyball attendance record.

Resolved 30-50 merchant support cases weekly, handling complex issues and conducting daily research on deposit discrepancies. Delivered 2-5 monthly trainings and demos to merchants on new product solutions and processing functionality.

Bachelor of Science in Business Administration with a major in Organizational Management, minor in Leadership Studies, and a certificate in Coaching.