Daniel Perez
@dperez05
I lead guest-facing Caesars Rewards operations and deliver fast, reliable customer service.
United StatesWhat I'm looking for
At Caesars Entertainment, I lead frontline Caesars Rewards operations, supporting guests with card services, promotional vouchers, account security, and Direct Bet credit conversions.
I oversee Rewards desk opening and closing procedures, inspect kiosks and printers, maintain Player Credit Worksheets, and coordinate charter bus arrivals, promotions, and documentation.
Previously, I supported guests across entertainment, retail, and food service environments, using POS systems, managing inventory, maintaining safety standards, and balancing multiple responsibilities in fast-paced settings.
Experience
Work history, roles, and key accomplishments
Serve as a frontline customer service representative and supervisory lead for the Caesars Rewards program, managing guest-facing operations and administrative oversight. Oversee kiosk functionality, process promotional adjustments, and maintain security protocols.
Game Attendant
Family Entertainment Group
Jan 2023 - Nov 2023 (10 months)
Managed front counter operations, axe-throwing lanes, escape rooms, and VR section, ensuring safety and guest satisfaction. Handled closing duties including cleaning and securing the facility.
Assisted customers with product inquiries and processed transactions efficiently. Maintained store appearance through stocking and merchandising, and handled cash and card payments along with returns and exchanges.
Worked the line in a fast-paced kitchen, ensuring food was prepared correctly and sent out hot. Took customer orders at the register and drive-thru, maintaining efficiency during peak hours.
Education
Degrees, certifications, and relevant coursework
Egg Harbor Township High School
High School Diploma, General Studies
2019 - 2023
Completed high school education, earning a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Daniel?
You can contact Daniel and 90k+ other talented remote workers on Himalayas.
Message DanielGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
