Jasmien Ahrielle

JA

Open to opportunities

Jasmien Ahrielle

@jasmienahrielle

Customer service leader with retail, call-center support, cash handling, and training strengths.

What I'm looking for

I’m looking for a customer-focused role where I can lead a team, improve processes, and deliver excellent service—using my CRM/POS experience and training strengths while continuing to grow into responsible leadership.

I’m an experienced customer service professional with leadership, retail, and call center experience. I bring strong communication, problem-solving, and a clear focus on customer satisfaction, backed by hands-on work handling cash and supporting teams.

I’ve supported customers through curbside pickup, online orders, and cashier responsibilities at Macy’s and several restaurant locations. In call-center roles at Alorica and IQor, I resolved issues, used CRM systems to manage interactions, documented inquiries, and worked to meet service goals.

I also contribute to team capability through training and process improvement. From CADC, I handled community outreach along with team training, reporting, and engagement—so I’m comfortable taking initiative and improving how the team delivers results.

Experience

Work history, roles, and key accomplishments

AL

Customer Service Representative

Alorica

Provided customer support, resolved issues using CRM systems, and trained new representatives.

Customer Support Issue Resolution CRM Software Training Documentation

MA

Cashier/Backstage Guest

Macy's

Handled curbside pickup and online orders while supporting cashier duties and providing customer service as a Guest Associate.

Customer Service Cash Handling Curbside POS systems

BL

Cashier

Blake's Lotaburger

Processed payments, balanced cash drawers, maintained food safety standards, and delivered excellent customer service.

Cash Handling Payment Processing Food Safety Customer Service

PO

Cashier

Popeyes

Processed payments, balanced cash drawers, maintained food safety standards, and delivered excellent customer service.

Cash Handling Payment Processing Food Safety Customer Service

WH

Cashier

Whataburger

Processed payments, balanced cash drawers, maintained food safety standards, and delivered excellent customer service.

Cash Handling Payment Processing Food Safety Customer Service

IQ

Customer Service Representative

IQor

Resolved customer inquiries, documented interactions, and met service goals.

Customer Support Documentation

CA

Canvasser

CADC

Conducted community outreach, supported team training, and handled reporting and engagement activities.

Community Outreach team training Reporting Customer Engagement

Education

Degrees, certifications, and relevant coursework

GG

General Educational Development (GED)

GED

Earned a GED credential.

PC

Pima Community College

Attended Pima Community College.

Tech stack

Software and tools used professionally

Gmail

Availability

Open to opportunities

Location

United States

Authorized to work in

Job categories

Team Leader Team Leader Assistant Manager Customer Service Representative Casino Cashier Team Lead Project Team Leader Senior Team Leader Team Leader Operations

Skills

Team Leadership Customer Service Cash Handling Communication Process Improvement POS systems CRM Software Training Cash Drawer Balancing Curbside Issue Resolution Customer Issue Documentation Food Safety Reporting Community Outreach Gmail

Interested in hiring Jasmien?

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