Doris Esezobor
@dorisesezobor
I support patients and customers through compassionate care coordination, clear communication, and timely issue resolution.
What I'm looking for
I've supported 50+ patients per shift at the University of Port Harcourt Teaching Hospital, explaining diagnoses, treatment plans, medications, and follow-up care in clear, compassionate language.
I coordinate care across physicians, nurses, pharmacists, and other healthcare professionals while resolving patient concerns confidentially and maintaining accurate electronic medical records. I also supervised junior colleagues and medical students during clinical activities.
Beyond healthcare, I've managed customer relationships and daily operations for an online fashion and beauty retail business. I handled inquiries across phone, WhatsApp, email, and social media; guided product selection; resolved complaints; and maintained customer, order, and transaction records.
I'm comfortable working independently in remote environments and collaborating with teams to deliver professional, empathetic service. My MBBS background and Inbound Sales certification support my customer service, patient coordination, documentation, and relationship-building work.
Experience
Work history, roles, and key accomplishments
House Officer
University of Port Harcourt Teaching Hospital
Jan 2025 - Dec 2026 (1 year 11 months)
Delivered patient centered care and support to 50+ patients per shift in a high-volume tertiary healthcare environment. Coordinated care with physicians, nurses, pharmacists, and other healthcare professionals to ensure timely and efficient patient management.
Customer Relations & Business Operations Manager
Online Fashion and Beauty Retail Business
Managed customer relationships for an online fashion and beauty retail business. Responded to customer inquiries through phone, WhatsApp, email, and social media, and resolved complaints promptly to ensure positive customer experiences.
Health Outreach Volunteer
Community Healthcare Outreach
Assisted in coordinating community healthcare outreach activities and patient registration. Educated community members on preventive healthcare practices and available health services.
Education
Degrees, certifications, and relevant coursework
Ambrose Alli University
Bachelor of Medicine, Bachelor of Surgery, Medicine
Completed Bachelor of Medicine, Bachelor of Surgery (MBBS) degree in November 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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