Looking for a job

Mary Abiola

@maryabiola1

Customer service representative candidate with clinical training at University College Hospital, Ibadan, and experience communicating with patients and handling sensitive information.

Nigeria

Message

What I'm looking for

I'm seeking a fully remote Customer Service Representative role. I'm available for the 12 AM–3 AM Nigerian time shift and eager to learn customer service tools and procedures.

At University College Hospital (UCH), Ibadan, I communicated respectfully with patients, relatives and healthcare professionals from varied backgrounds. I listened to concerns and directed questions to the right healthcare personnel.

I handled sensitive information with discretion, followed established procedures and kept accurate records. I stayed calm and courteous in busy clinical settings.

In volunteer and leadership activities, I coordinated with others, shared information clearly and supported positive interactions among different individuals and groups.

I'm applying for a Remote Customer Service Representative role. I have a working laptop and am available for the 12 AM–3 AM Nigerian time shift; I'm eager to learn customer service tools and procedures.

Experience

Work history, roles, and key accomplishments

Volunteer and Leadership Activities

Volunteer

Participated in leadership and service activities requiring communication, collaboration, and responsibility. Coordinated activities, shared information clearly, and supported positive interactions among groups.

Communication Skills Collaboration Leadership Organizational Skills Accountability

Clinical Training and Patient Communication

University College Hospital (UCH), Ibadan

Communicated respectfully with patients, relatives, and healthcare professionals from varied backgrounds. Listened to concerns, directed questions to appropriate personnel, and maintained confidentiality and accurate records.

Communication Skills Active Listening Confidentiality Documentation Teamwork Record keeping