vishagh joesph

Collaborated with the Data Warehousing team to support system redesign and migration, ensuring data accuracy and completeness. Conducted data analysis using SQL, created mock dashboards in Tableau, and improved data quality through validation processes.

Drafted and maintained business requirements, interfaced with stakeholders, and prepared use case documents. Collaborated with QA teams to validate test plans and developed user acceptance test plans.

Coordinated with stakeholders to gather requirements for OSS/BSS systems and drove product roadmaps. Collaborated on data extraction and cleaning processes and managed project documentation using MS SharePoint.

Led cross-functional projects to gather requirements for a new Workflow system. Developed BRDs and technical specifications, and performed gap analysis between legacy systems.

Collaborated with stakeholders to gather business requirements for ServiceNow solutions. Designed and customized applications, conducted UAT, and monitored system performance.

Transformed stakeholder needs into business logic and system specifications. Conducted gap analysis and developed use cases while managing Scrum calls and project documentation.

Led Techno-Functional resources for financial module customization and conducted audits. Gathered and documented business and technical requirements from stakeholders.

Earned a Master's degree in Management Information Systems, emphasizing the integration of technology and business processes to enhance organizational performance.

Completed a Bachelor's degree in Electronics and Communication Engineering, focusing on the principles of electronics, communication systems, and engineering practices.