Dominique Dominguez
@dominiquedominguez1
Dedicated customer service professional with strong organizational skills.
What I'm looking for
I am a dedicated professional with a strong background in customer service and administrative support. My experience spans various roles, including Judicial Specialist II at Sandoval County District Court, where I managed case files, performed data entry, and ensured confidentiality in all court documents. I pride myself on my ability to assist clients effectively, whether in person, via email, or over the phone, ensuring that their needs are met with the utmost professionalism.
Previously, I served as a Sales Service Representative at First Citizens Bank, where I built and maintained client relationships through personalized interactions. My role involved delivering exceptional service, explaining products, and adhering to financial security protocols. Additionally, my time as a Member Experience Specialist at Del Norte Credit Union allowed me to enhance member relationships and provide strategic direction, leading to my promotion from Member Experience Specialist I to II. I am committed to continuous learning and staying updated with industry practices.
Experience
Work history, roles, and key accomplishments
Judicial Specialist II
Sandoval County District Court
Feb 2024 - Mar 2025 (1 year 1 month)
Provided customer service to the public and managed case files, ensuring proper preparation and filing. Assisted clients in person, via email, and over the phone, maintaining confidentiality with all court files.
Sales Service Representative
First Citizens Bank
Sep 2022 - Jan 2024 (1 year 4 months)
Built and maintained client relationships through personalized interactions, delivering exceptional service in person and over the telephone. Presented and explained services and products to meet client needs while adhering to financial security and audit procedures.
Member Experience Specialist
Del Norte Credit Union
May 2021 - Sep 2022 (1 year 4 months)
Assisted clients with strategic direction and processed all transactions and requests, providing accurate information on loans, savings, rates, and account balances. Enhanced member relationships by resolving account problems and navigating internal systems, while adhering to all credit union policies and procedures.
Education
Degrees, certifications, and relevant coursework
Bernalillo High School
High School Diploma, General Studies
Grade: 3.8 GPA
Completed high school education with a focus on general studies. Maintained a strong academic record, achieving a 3.8 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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