Perla Molina
@perlamolina
Bilingual customer service professional with strong multitasking abilities.
What I'm looking for
I am a dedicated and hardworking professional with a background in psychology and extensive experience in customer service and administrative roles. My journey has equipped me with the skills to observe and understand human behaviors, which I apply in my interactions with clients and colleagues alike. I thrive in fast-paced environments and am committed to delivering the best possible outcomes in every task I undertake.
Throughout my career, I have held various positions that have honed my abilities in accounting, data entry, and customer service. At Mariposa Community Health Center, I excelled as an Accounting Clerk, where I managed accounts payable and assisted in general office processes. My previous roles have also included dispatching and repacking, where I demonstrated my leadership skills by managing a small crew and ensuring quality control. I am always eager to learn and grow, both personally and professionally.
Experience
Work history, roles, and key accomplishments
Accounting Clerk
Mariposa Community Health Center
Mar 2022 - Dec 2024 (2 years 9 months)
Responsible for accounting and finance tasks, including accounts payable and data entry. Assisted in general office processes and handled employee concerns, ensuring efficient operations within the organization.
Accounting and Finance Assistant
Mariposa Community Health Center
Aug 2015 - May 2022 (6 years 9 months)
Supported the accounting department by managing accounts payable and performing data entry tasks. Contributed to office operations and addressed employee inquiries effectively.
Material Handler
Goodwill Southern Arizona
Sep 2014 - Jun 2015 (9 months)
Operated cash register and provided excellent customer service. Handled, sorted, and prepared materials for the sales floor, ensuring accurate pricing and inventory management.
Dispatcher / Repacking
Agripacking Distributors
Sep 2012 - Jul 2014 (1 year 10 months)
Managed repacking operations, ensuring quality and timely completion of tasks. Handled shipping and receiving, provided customer service, and directed a small crew effectively.
Production Worker
Santa Sweets Produce
Feb 2012 - Mar 2012 (1 month)
Focused on repacking tasks, ensuring quality and timely completion of work. Contributed to production efficiency during the temporary assignment.
Tech Support/CSR
Virgin Mobile
May 2011 - Jun 2011 (1 month)
Provided customer service and technical support via phone, addressing various technical issues and inquiries while managing multiple tasks effectively.
Cashier
WalMart Supercenter
Nov 2010 - Jan 2011 (2 months)
Operated the cash register and provided customer service, ensuring a clean and organized work area while handling transactions efficiently.
Education
Degrees, certifications, and relevant coursework
University of Sonora
Bachelor of Psychology, Psychology
2008 - 2011
Activities and societies: Participated in two Congresses on behavior and attended a course on drug addictions.
Attended six semesters in Psychology, completing 205 approved credits. Focused on observing and understanding human behaviors, conducting field practices, and generating solutions through interviews and interactions with diverse individuals.
Universidad del Valle de Mexico
Specialty in Humanities and Social Sciences, Humanities and Social Sciences
2005 - 2008
Completed a specialty in Humanities and Social Sciences. Received a High School Certificate with US validation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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