At SOSA VIRTUAL, I support executives and coordinate onboarding for clients across the U.S. and Canada. I organize client requirements, set up communication workflows, and create manuals and reference documents for consistent remote support.
I also support healthcare and wellness practices as a Virtual Receptionist, handling patient intake, appointment scheduling, billing inquiries, follow-ups, and CRM documentation. I follow applicable HIPAA/PIPEDA-related workflows and training.
Previously, at RAJASTHAN HOLIDAY TRIP, I managed customer success and reservations, maintained property listings across travel platforms, and coordinated guest arrangements from inquiry through confirmation. My experience also includes customer support, executive assistance, and administrative operations across international remote teams.
