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Richa Aggarwal

@richaaggarwal

Executive Assistant with 15 years’ experience, improving efficiency, streamlining operations, and keeping priorities, business and deadlines on track.

India

Message

What I'm looking for

I am looking for a long-term remote or hybrid Executive Assistant opportunity with an international or globally growing organization, supporting a CEO, Founder, MD, or C-level executive. I value stability, trust, growth, and work-life balance, and want to contribute independently, take ownership, and grow into greater responsibility while building a long-term professional relationship.

I am a results-driven Executive Assistant and Operations professional with 15 years of experience, including 7+ years supporting Founders, CMDs, Managing Directors, and senior leadership. My career has progressively evolved from administration and client servicing into executive support, business coordination, and broader operational management.

I have managed executive calendars, meetings, travel, correspondence, reports, presentations, stakeholder communication, documentation, follow-ups, and confidential information. I enjoy bringing structure to complex workloads, anticipating requirements, solving problems proactively, and ensuring that priorities move forward without unnecessary delays.

I also have strong remote and international work experience, supporting teams across time zones and working independently in fast-paced environments. I am comfortable with Microsoft Office, Google Workspace, CRM and project management platforms, and AI productivity tools.

My key interests are executive support, operations, business coordination, process improvement, technology, and AI-enabled productivity. I am particularly interested in long-term opportunities where I can take ownership, create measurable operational value, and grow with the organization.

Experience

Work history, roles, and key accomplishments

Executive Assistant to CMD

Rhiti Sports Management (P) Ltd.

Jan 2022 - Jan 2026 (4 years)

Managed complex schedules, high-priority meetings, travel logistics, and cross-functional communication while handling confidential information and monitoring project timelines to support production goals.

Executive Support Calendar Management Travel Coordination Confidentiality Project Coordination Logistics Cross Functional Collaboration

Virtual Assistant (Freelance)

AP Collective

Dec 2023 - Apr 2025 (1 year 4 months)

Coordinated team activities, managed the CEO's calendar and correspondence, supported social media planning and execution, and assisted with financial tracking and client relationship coordination for contract clients.

Calendar Management Client Relations Communication Skills Virtual Assistant

Executive Assistant to CMD

Elegant Galaxy

Jul 2020 - Jan 2022 (1 year 6 months)

Ensured seamless operations by managing the CMD's schedule, communications, project coordination, and office supervision to maintain executive efficiency and continuity.

Communication Skills Executive Support Scheduling Project Coordination Confidentiality

Executive Assistant

Monnet International Limited

May 2019 - Jul 2020 (1 year 2 months)

Delivered comprehensive executive support including calendar and travel management, confidential correspondence, and project assistance to streamline workflows and enable leadership effectiveness.

Calendar Management Travel Coordination Administrative Support Workflow Optimization Time Management

Senior Client Servicing Manager

Retail Impact

Aug 2017 - Nov 2018 (1 year 3 months)

Led creative conceptualization and client servicing for major accounts (Adidas, Samsung, Airtel), translating client needs into briefs that drove successful campaigns and closed deals.

Client Servicing Campaign Management Creative Briefing Account Management Stakeholder Engagement Integrated Marketing Event Coordination

Customer Service Manager

Sare Group

Apr 2015 - Jul 2017 (2 years 3 months)

Managed the Offer of Possession process across real estate projects, overseeing documentation, approvals, client communications, and final handovers to ensure high post-sale satisfaction.

Post Sales Client Communication Handover Coordination Customer Satisfaction Document Management

Manager - CRM

The Morpheus Group

Aug 2014 - Jan 2015 (5 months)

Oversaw HNI customer lifecycle including allotments, agreements, collections, and possession handovers while maintaining high service standards and meeting collections targets.

CRM Client Lifecycle Management Collections Allotments Agreements Process Improvement

Manager - CRM

SDS Infra Developers India Private Limited

Jan 2013 - Aug 2014 (1 year 7 months)

Managed customer interface, sales documentation, collections follow-up, complaint handling, and inter-department coordination to improve service and track dues.

CRM Sales Documents Complaint Handling Customer Feedback

Project Officer (CRC/CRM)

Jaypee Greens

Jun 2010 - Dec 2012 (2 years 6 months)

Assessed complaints, recommended service improvements, and liaised with Sales, Marketing, Legal, Commercial, and Accounts to enhance product and service delivery.

Data Analysis Client Relations

Executive (Customer Care)

Omaxe Ltd.

Mar 2009 - May 2010 (1 year 2 months)

Managed NRI care services, handled client queries across channels, coordinated with legal and accounts teams, and maintained daily reports to support registration and possession processes.

Communication Skills NRI Client Services Query Resolution Registration Support Possession Coordination Customer Service