Richa Aggarwal

Oversee end-to-end provider recruitment workflows, schedule and facilitate interviews for US medical providers, collect compliance documentation, and ensure flawless candidate communication. Direct post-interview workflows by partnering with medical insurance provider teams to submit credentialing files, verify documentation accuracy, and expedite provider onboarding.

Provide comprehensive HR administrative support including employee records, recruitment coordination, onboarding documentation, and personal assistant duties for leadership to streamline HR processes and ensure timely compliance.

Coordinated team activities, managed the CEO's calendar and correspondence, supported social media planning and execution, and assisted with financial tracking and client relationship coordination for contract clients.

Managed complex schedules, high-priority meetings, travel logistics, and cross-functional communication while handling confidential information and monitoring project timelines to support production goals.

Ensured seamless operations by managing the CMD's schedule, communications, project coordination, and office supervision to maintain executive efficiency and continuity.

Delivered comprehensive executive support including calendar and travel management, confidential correspondence, and project assistance to streamline workflows and enable leadership effectiveness.

Led creative conceptualization and client servicing for major accounts (Adidas, Samsung, Airtel), translating client needs into briefs that drove successful campaigns and closed deals.

Managed the Offer of Possession process across real estate projects, overseeing documentation, approvals, client communications, and final handovers to ensure high post-sale satisfaction.

Oversaw HNI customer lifecycle including allotments, agreements, collections, and possession handovers while maintaining high service standards and meeting collections targets.

Managed customer interface, sales documentation, collections follow-up, complaint handling, and inter-department coordination to improve service and track dues.

Assessed complaints, recommended service improvements, and liaised with Sales, Marketing, Legal, Commercial, and Accounts to enhance product and service delivery.

Managed NRI care services, handled client queries across channels, coordinated with legal and accounts teams, and maintained daily reports to support registration and possession processes.

Completed a postgraduate program in Marketing and Finance, finishing in 2009.

Completed a Bachelor of Commerce degree with emphasis on commerce studies, graduated in 2007.

Completed Higher Secondary education in commerce in 2004.

Completed high school education, graduating in 2002.