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Richa Aggarwal

@richaaggarwal

Experienced HR Head and Executive Assistant optimizing operations, executive support, and client relationships.

India
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What I'm looking for

I seek a role providing strategic executive support or HR leadership in a collaborative, professional environment where I can streamline operations, manage executive workflows, and grow organizational impact.

I am an experienced HR Head and Executive Assistant with 15 years of professional expertise, including 7 years providing focused support to C-level executives and 8 years in client relationship management for post-sale real estate. I excel in calendar and travel management, recruitment coordination, onboarding, confidentiality, and streamlining HR and administrative processes.

I have led client servicing and CRM functions across real estate and retail, supported executive leadership in fast-paced environments, and delivered operational improvements that enhance efficiency and stakeholder communication. I am proactive, tech-savvy, and committed to maintaining high standards of professionalism and reliability.

Experience

Work history, roles, and key accomplishments

AC

Virtual Assistant (Freelance)

AP Collective

Dec 2023 - Apr 2025 (1 year 4 months)

Coordinated team activities, managed the CEO's calendar and correspondence, supported social media planning and execution, and assisted with financial tracking and client relationship coordination for contract clients.

SL

Manager - CRM

SDS Infra Developers India Private Limited

Jan 2013 - Aug 2014 (1 year 7 months)

Managed customer interface, sales documentation, collections follow-up, complaint handling, and inter-department coordination to improve service and track dues.

JG

Project Officer (CRC/CRM)

Jaypee Greens

Jun 2010 - Dec 2012 (2 years 6 months)

Assessed complaints, recommended service improvements, and liaised with Sales, Marketing, Legal, Commercial, and Accounts to enhance product and service delivery.

Education

Degrees, certifications, and relevant coursework

IM

Indian Institute of Planning and Management

Master of Business Administration, Marketing and Finance

Completed a postgraduate program in Marketing and Finance, finishing in 2009.

Delhi University logoDU

Delhi University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree with emphasis on commerce studies, graduated in 2007.

CS

CCDPS High School

Higher Secondary, Commerce

Completed Higher Secondary education in commerce in 2004.

HS

Holy Child School

High School

Completed high school education, graduating in 2002.

Tech stack

Software and tools used professionally

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Richa Aggarwal - HR Head & Personal Assistant - Redmed Health LLC | Himalayas