Ankita Das

I am a vibrant, extroverted customer support and executive assistant professional with extensive experience managing clients across the US, UK, Canada, UAE, and India. I have a proven track record in backend support, virtual assistance, US IT recruitment training, and public speaking.

I have worked in BPO operations, virtual assistance, travel booking support, CRM and affiliate management, and backend order processing with tools like Salesforce, Zoho, HubSpot, Shopify, and multiple applicant-tracking and project-management platforms. I consistently deliver results in customer onboarding, refunds/claims handling, weekly reporting, and client-facing project coordination.

I bring strong communication, leadership, and organizational skills, with hands-on experience in invoicing, expense processing, SEO/content tools, and social media management. I am committed, dedicated, and focused on driving growth while maintaining a balanced work environment.