Suruthi16 M
@suruthi16m
I streamline executive operations and client support across billing, CRM workflows, and customer experience.
IndiaWhat I'm looking for
At HealthifyMe, I managed a portfolio of 1,000+ clients, delivered personalized support, and consistently met retention, upselling, and customer-satisfaction KPIs.
In my current Executive Assistant and client support work with HCC Health Care Call Centre and Linkwhisper, I manage executive calendars, internal communications, billing, payroll, client records, project coordination, and first-level interview screening. I also support clients through Freshdesk and Tawk.to, collaborate with developers on technical issues, and resolve PayPal and Stripe disputes and refunds.
I use CRM platforms, Google Sheets, Excel, and operational reporting to keep workflows accurate, organized, and moving forward. I bring a client-focused approach to balancing priorities, improving processes, and creating smooth experiences for stakeholders.
Experience
Work history, roles, and key accomplishments
Executive Assistant
HCC Health Care Call Centre
Jun 2024 - Present (2 years 3 months)
Managed executive calendars and scheduled meetings to ensure efficient workflow and operational alignment. Handled internal communications, processed payroll, and managed client billing and payment processing using Despoy and Swipe Simple.
Education
Degrees, certifications, and relevant coursework
Madras University
Bachelor of Arts, English
2016 - 2019
Pursued a Bachelor of Arts in English at Madras University from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Suruthi16?
You can contact Suruthi16 and 90k+ other talented remote workers on Himalayas.
Message Suruthi16Get matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
