Divine Jude

Provided administrative support to the CEO and executive directors across multiple time zones, managing high-volume email triage and maintaining fast response times. Built and documented corporate SOPs to streamline onboarding and coordinated international travel itineraries for executive speaking tours.

Managed CRM data accuracy for real estate agent listings and scheduled property viewings and client consultations without conflicts. Created Canva marketing materials and handled confidential billing documents and monthly expense reports.

Served as the primary contact for B2B client inquiries, resolving 90%+ of basic troubleshooting issues on first contact. Managed Slack channels with automated reminder bots, prepared technical proposals and pitch decks, and ran Mailchimp email marketing campaigns.

Supported day-to-day operations for a wellness consultancy by managing calendar booking links and client intake processes. Conducted market and competitor research to generate cold outreach targets, moderated live webinars, and assisted with basic bookkeeping including invoicing and payment tracking.

Completed an Advanced Project Management Certification via Coursera in partnership with Google.

Completed a Certified Virtual Assistant program through the Association of Virtual Assistants.

Earned a B.Sc. in Business Administration at the University of Port Harcourt.