Open to opportunities

Ola Chibiko

@olachibiko

Message

Experienced virtual executive assistant delivering high-touch support and operational efficiency.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I support executives and teams end-to-end—calendars, inboxes, CRM, and projects—while improving workflows with automation and maintaining a high standard of client experience and accuracy.

I’m an experienced Virtual Assistant and Administrative Professional with over five years supporting executives, remote teams, and growing businesses across publishing, consulting, and real estate. I’m known for managing multiple priorities with exceptional attention to detail while delivering excellent client experiences.

In my recent role as a Virtual Assistant for The Authors Journey, I managed executive calendars, inboxes, and daily priorities to ensure meetings, deadlines, travel-related communications, and deliverables stayed on track. I tracked projects in Asana, supported authors and clients as a primary point of contact, and maintained a client satisfaction rate above 90%.

I also improved growth and efficiency through CRM and marketing support in HubSpot, including email campaigns with an average open rate of 72% and click-through rate of 40%. Leveraging ChatGPT, I streamlined recurring administrative tasks, generated over 100 qualified leads each quarter, and supported podcast guest outreach with an 80% response rate.

Previously, I served as an Executive Assistant at No More Regrets Inc, where I managed multiple executive inboxes and calendars, maintained workflows in ClickUp, coordinated domestic and international travel logistics, and implemented automations to reduce manual follow-up. I’ve also handled client support through Zendesk, monitored project execution with Monday.com, and supported administrative operations with strong accuracy, including 95%+ data accuracy in investor records.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

The Authors Journey

Feb 2024 - May 2026 (2 years 3 months)

Managed an executive calendar and inbox, coordinating daily priorities, meetings, deadlines, and communications. Tracked projects in Asana, supported authors and clients, and handled CRM/email campaigns in HubSpot while using ChatGPT to streamline recurring tasks.

Calendar Management Inbox Management Executive Support Asana Client Communication Social Media Management Lead Generation HubSpot CRM Management Email Campaigns ChatGpt

Virtual Assistant

Black Government Contracting Club

Mar 2022 - Nov 2023 (1 year 8 months)

Managed inbox communication and an executive calendar, scheduling appointments and coordinating meetings to support daily priorities. Coordinated project execution in Monday.com, prepared meeting agendas and minutes, and supported workshops with presentations and document record-keeping.

Inbox Management Monday.Com Project Coordination Prepare Meeting Agendas Meeting Minutes Workshop Coordination Presentation Development Document Management

Executive Assistant

No More Regrets Inc

Nov 2022 - Apr 2023 (5 months)

Managed multiple executive inboxes and calendars, coordinating internal and external meetings across time zones and resolving scheduling conflicts. Maintained project workflows in ClickUp, automated follow-ups, coordinated travel logistics, supported client issue management in Zendesk, and created Canva templates for monthly bonuses.

ClickUp Workflow Automation Travel Coordination Scheduling Canva Zendesk

Administrative Assistant

Cafint Resources Limited

Oct 2020 - Jan 2022 (1 year 3 months)

Supported daily administrative operations, including investor communication and records management. Resolved investor complaints within 24 hours, maintained investor spreadsheets and records with high accuracy, and handled meeting agendas and minutes while managing high-volume calls and inquiries.

Administrative Operations Records Management Spreadsheet Management Meeting Minutes Phone Support

Customer Service Representative

Royal Greenfield Engineering Ltd

Feb 2017 - Aug 2018 (1 year 6 months)

Managed client inquiries and issue resolution, updating transaction records with a focus on accuracy and customer experience. Maintained accurate records to support internal reporting and contributed to client retention and satisfaction.

Customer Service Issue Resolution Record keeping Client Communication Customer Retention

Administrative Assistant

Divinity Academy College

Dec 2015 - Nov 2016 (11 months)

Provided school administration support through records management, reporting, and coordination of day-to-day administrative activities. Maintained attendance, assessment, and student records with confidentiality and helped coordinate clerical workflows to improve daily efficiency.

Records Management Reporting Student Records Confidentiality Administrative Support