Dipayan Das

As an accomplished Customer Support Associate, I bring a wealth of experience in managing diverse customer inquiries, resolving issues promptly, and ensuring unparalleled customer satisfaction. My proactive approach and commitment to delivering exceptional service align perfectly with the company’s dedication to excellence.

In my recent role at Star Health and Allied Insurance, I was responsible for reviewing and processing insurance claims, ensuring accuracy and compliance with policy terms. My ability to communicate effectively with policyholders and stakeholders facilitated timely settlements and enhanced customer trust. Previously, at Fusion BPO Services, I provided seller support, guiding clients through the return process and ensuring their concerns were addressed promptly. My experience at Bajaj Finance further honed my skills in document verification and compliance, reinforcing my attention to detail and commitment to quality service.