At Loan Lawyers LLC., I handled inbound and outbound calls for people seeking debt defense and consumer protection representation. I sent legal agreements, followed up with potential clients, and scheduled attorney consultations.
I contributed to approximately $70K–$90K in monthly retained case revenue through legal intake, strategic follow-ups, and client retention efforts. I also mentored and trained new team members during onboarding.
At Ethen Ostroff Law, I conducted initial intake interviews for prospective personal injury clients, evaluated potential cases, and gathered accident and injury information. I scheduled consultations and maintained client records using Salesforce and Litify.
At Mint Mobile, I provided VIP customer support and promoted services while handling customer concerns in English and Spanish. I’m currently pursuing a Bachelor’s degree in Modern Languages at UNIVERSIDAD AUTONOMA DE SANTO DOMINGO.

