Looking for a job

Leysi Est

@leysiest

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I coordinate cases, customer relationships, collections, retention, and sales follow-up.

Dominican Republic

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What I'm looking for

I'm looking for a role where I can use case coordination, customer service, CRM documentation, follow-up, and problem-solving skills to support clients and keep communication organized and timely.

I've supported patient case follow-up at Altacom, coordinating by phone and email while keeping attorneys informed of case statuses.

I maintain accurate case records, document updates in internal systems, and help keep communication timely between stakeholders.

Previously, I managed high-volume debt portfolios at CCS, USA, handling account analysis, collection follow-up, compliance, and CRM documentation.

My background also includes customer retention at Concentrix, customer support for UHC, and sales at ERC, where I exceeded monthly sales goals while managing leads and customer relationships.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Altacom

Apr 2026 - Jul 2026 (3 months)

Conducted follow-up on patient cases through phone calls and email. Communicated with attorneys to obtain and update case statuses, maintained accurate case records, and coordinated timely communication between stakeholders.

Follow up Email Management Phone Communication CRM Case Coordination Documentation