Dinna Arifa

Manage and grow a portfolio of Indonesia state-owned, multinational, and regional enterprise clients across travel and hospitality, financial services, insurance, FMCG, logistics, electronics, and mobility sectors within Southeast Asia and cross-border markets. Act as a strategic partner to clients by aligning payment infrastructure, growth initiatives, and operational scalability with their busin

Manage and grow a portfolio of Indonesia state-owned, multinational, and regional enterprise clients across Southeast Asia and cross-border markets. Own the full enterprise account lifecycle, driving payment adoption and long-term expansion in complex, regulated environments.

- Led strategic partnerships and enterprise business development initiatives
- Built pipelines, prepared RFPs, and executed go‑to‑market strategies to drive growth
- Acquired enterprise clients such as Mondelez International, BARDI, Oxone, Wall's Ice Cream

Acting as a Key Account Manager who manages Warung Pintar’s e-commerce account: Shopee Mall, Tokopedia Official Store, and GRAB Mart

Served as a key account manager for Warung Pintar’s e-commerce account. Managed Shopee Mall, Tokopedia Official Store, and GRAB Mart.

• Managing and planning the special projects on the integration between SIRCLO webstore platform and Go-Jek products: Go-Send, Go-Fresh, and Go-Pay online, to fulfill market demand on the instant and same-day delivery, ease the process of GoFood merchants to buy groceries, and also online payment on the check out as well as the GoPay Day promotion for SIRCLO merchants.
• Finishing and living the

Managed and planned special projects integrating the SIRCLO webstore platform with Go-Jek products to support instant and same-day delivery and online payment for SIRCLO merchants. Also supported market expansion through partnerships and built sales and marketing strategy for Connexi.

• Managed daily activities, including staffing, scheduling, and employee/researcher interactions.
• Coached and trained new student staff. Currently, I am coaching seven student workers.
• Audited and placed orders for equipment, supplies and materials.
• Monitored, evaluated, and reported on budget, costs and income with MS Excel, Trello, and MS Outlook.
• Handled routine tasks and customer/stude

Tutored students in Strategy coursework as part of the University of Colorado Boulder - Leeds School of Business.

• Helped customers receive value quickly by managing the activation and onboarding process. Proposed solutions for product operational related issues with long term focus. Acted as the key owner of SIRCLO platform tutorials and guidelines included maintained supporting resources such as help page, intercom articles, videos, knowledge center.
• Synthesized customer feedback and worked with internal

Helped customers receive value quickly by managing activation and onboarding processes. Maintained platform tutorials and knowledge resources, synthesized customer feedback, and supported user success improvements.

Tutored students in Microeconomics and Marketing coursework for the University of Colorado Boulder - Leeds School of Business.

Worked as Microeconomics and Marketing Tutor at University of Colorado Boulder - Leeds School of Business.

Actively look for sales opportunities and sales leads
Closing deals with potential clients
Actively attend events to network with potential customers
Meet customers for sales purposes and/or required gathering
Work together with the marketing team to target the right market

• Assured the food safety and sanitation by following the Oregon and FDA/USDA food safety regulation
• Handled food and the kitchen equipment properly based on OSU and FDA/USDA food handling regulation
• Supervised volunteers and kitchen workers throughout the year to maintain kitchen and food hygiene
• Enhanced food campus programming by partnering with OSU students to utilize food for cultural s

Assured food safety and sanitation by following Oregon and FDA/USDA food safety regulations. Supervised volunteers and kitchen workers and supported food campus programming and event food operations.

• Assist students, faculties, and staffs who have problems with technologies devices for academic purposes, such as class projector, clicker, monitor, speaker, video conference, email, and canvas.
• Manage e-mail, mail, phone call, and report from students, faculties, and staffs regarding academic devices.
• Assist students, faculties, and staffs who book the classroom or hold a conference on camp

Provided academic technology support for students, faculty, and staff, including assistance with classroom and conferencing equipment. Managed related communications and helped with scheduling and recording academic technology needs.

• Performed analytical testing (includes, but not limited to, pH, salt worm test, boiling water worm test, brix, and culls percentage. Also address deviations from specifications as appropriate
• Picked up samples from the fruit lots every time they first come in
• Provided log samples and test results into the laboratory computer systems.
• Coordinated data entry and accounting for all laboratory

Provided leadership and manage the unit/program/department, such as made decisions, solved problems, developed unit procedures developed records/files

Managed the employee hiring process, developed or updated job descriptions; developed performance expectations

Managed employees and team performance; provided new employee orientation and trained or provided adequate training for employees

Manag

Minor in Chemistry