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Ayu Pratiwi

@ayupratiwi

Experienced Account Manager with a focus on partnership development.

Indonesia
Message

What I'm looking for

I am looking for a role that fosters collaboration and growth, where I can leverage my skills in partnership development and customer success.

I am an experienced and self-motivated Account Manager with over five years of industry experience. My career has been dedicated to overseeing sales figures and developing new accounts, particularly in the educational sector. I have a proven track record of identifying and initiating partnerships with educational institutions, building strong relationships, and collaborating with internal teams to implement impactful programs.

Throughout my career, I have excelled in roles that require strategic thinking and relationship management. At KarirLab, I led partnership initiatives that enhanced our outreach to universities and colleges, ensuring compliance and budget management. My previous experience at Lummo and Kaddra Pte Ltd further honed my skills in business development and customer success, where I successfully managed the full sales cycle and improved customer satisfaction through effective onboarding processes.

Experience

Work history, roles, and key accomplishments

KL

Customer Success

Kaddra Pte Ltd

Jul 2020 - Oct 2021 (1 year 3 months)

Owned the onboarding process for new customers from day one until go-live, acting as the voice of the customer to advocate for their needs with Sales and Product teams. Strengthened and grew client relationships, including up-selling new solutions and increasing revenue from existing services.

PI

Relationship Management (Health and Beauty)

PT Shopee International Indonesia

May 2015 - Oct 2016 (1 year 5 months)

Constructed high-level strategic business plans and identified new sources of growth by pinpointing market gaps and opportunities. Negotiated deals with key brands and sellers, curating SKUs for various campaigns and promotions.

Education

Degrees, certifications, and relevant coursework

IU

Indonesia Open University

Bachelor Degree in English Literature, English Literature

2004 - 2009

Grade: 3.42/4.00

Completed a Bachelor's degree in English Literature. Achieved a GPA of 3.42 out of 4.00.

Tech stack

Software and tools used professionally

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Ayu Pratiwi - Campus Partnership Lead - KarirLab | Himalayas