Open to opportunities

Ayu Pratiwi

@ayupratiwi

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Experienced Account Manager with a focus on partnership development.

Indonesia

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What I'm looking for

I am looking for a role that fosters collaboration and growth, where I can leverage my skills in partnership development and customer success.

I am an experienced and self-motivated Account Manager with over five years of industry experience. My career has been dedicated to overseeing sales figures and developing new accounts, particularly in the educational sector. I have a proven track record of identifying and initiating partnerships with educational institutions, building strong relationships, and collaborating with internal teams to implement impactful programs.

Throughout my career, I have excelled in roles that require strategic thinking and relationship management. At KarirLab, I led partnership initiatives that enhanced our outreach to universities and colleges, ensuring compliance and budget management. My previous experience at Lummo and Kaddra Pte Ltd further honed my skills in business development and customer success, where I successfully managed the full sales cycle and improved customer satisfaction through effective onboarding processes.

Experience

Work history, roles, and key accomplishments

Campus Partnership Lead

KarirLab

Sep 2022 - Jun 2024 (1 year 9 months)

Identified and initiated partnerships with educational institutions, developing strategies to align with organizational goals. Established and nurtured strong relationships with key personnel at these institutions, including career services, faculty, and administrators.

Partnership Development Relationship Management Data Analysis Budget Management Compliance Strategic Planning Stakeholder Engagement Digital Marketing

Sr Business Development

Lummo (Part of Bukukas)

Nov 2021 - May 2022 (6 months)

Responsible for identifying, prioritizing, and acquiring merchants in targeted categories, owning the full sales cycle from prospecting to close. Collaborated with business owners to provide bigger business opportunities and boost revenue using Lummo’s platform.

Business Development Sales Cycle Management Lead Generation Market Analysis Sales Forecasting Budgeting Account Management Cross Selling Cold Calling Negotiation

Customer Success

Kaddra Pte Ltd

Jul 2020 - Oct 2021 (1 year 3 months)

Owned the onboarding process for new customers from day one until go-live, acting as the voice of the customer to advocate for their needs with Sales and Product teams. Strengthened and grew client relationships, including up-selling new solutions and increasing revenue from existing services.

Customer Success Onboarding Account Management Client Relationship Management Upselling Documentation Customer Satisfaction Product Roadmapping Training

Site Acquisition Team Lead

PT Jalan Terus Saja (ReCharge)

Feb 2018 - May 2020 (2 years 3 months)

Acquired new establishments, specifically in the Mall, Hospital, and University/School categories within specified areas. Managed top partners and ensured strong relationships between the company and partners.

Site Acquisition Partner Management Sales Leadership Team Management Relationship Building Negotiation Strategic Planning Market Research Business Development Sales Targets

Relationship Management (Health and Beauty)

PT Shopee International Indonesia

May 2015 - Oct 2016 (1 year 5 months)

Constructed high-level strategic business plans and identified new sources of growth by pinpointing market gaps and opportunities. Negotiated deals with key brands and sellers, curating SKUs for various campaigns and promotions.