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Destya DarmawanDD
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Destya Darmawan

@destyadarmawan

Account Executive and Customer Success Manager at IDfy, growing its Indonesian market from zero to one.

Indonesia
Message

At IDfy, I identify potential clients in key Indonesian sectors and help grow the market from zero to one. I build client relationships, tailor solutions, and work with internal teams on onboarding, satisfaction, and retention.

At Peeba (YC W23), I managed key accounts and contributed to a 100% increase in company-wide GMV through upselling and cross-selling. Earlier, at FoondaMate, I helped acquire 150,000 users in Indonesia in six months and worked on product-market fit and localization.

Experience

Work history, roles, and key accomplishments

IDfy logoID
Current

Account Executive and Customer Success Manager

Apr 2024 - Present (2 years 6 months)

- Identifying and targeting potential clients from key sectors in Indonesia, contributing to the growth from zero to one in the market.
- Developing strong relationships with clients, serving as their primary point of contact, understanding their needs, tailoring solutions, and presenting IDfy's value proposition effectively.
- Driving revenue growth within the Indonesian market.
- Collaborating w

Peeba (YC W23) logoPW

Key Account Manager

Nov 2023 - May 2024 (6 months)

- Managed a portfolio of key accounts, overseeing all aspects of the client relationship, from onboarding to ongoing support – accounts profile are mostly FMCG in mom, baby and beauty segment.
- Developed and implementing strategic account plans to achieve USD100,000 monthly sales targets through the platform and maximize clients satisfaction.
- Contribute to upselling and cross-selling opportunit

Peeba (YC W23) logoPW

Strategic Project

Jun 2023 - Nov 2023 (5 months)

- Led and executed end-to-end SaaS projects, ensuring on-time delivery and within
allocated budgets.
- Collaborated with partners to develop joint business plans, aligning partnership
objectives with the organisation's strategic goals.
- Established clear and regular communication channels with SaaS clients, stakeholders,
and technical teams, providing timely updates on project status, feature rel

FoondaMate logoFO

Business Development Specialist

Nov 2021 - Apr 2023 (1 year 5 months)

- Led efforts to identify and establish Product Market Fit (PMF) for Indonesia, aligning product features with local market needs.
- Managed and nurtured a global community of 1M+ users, governments, NGOs, and youth communities, fostering engagement and positive relationships.
- Achieved a significant milestone by acquiring 150,000 users from Indonesia within a span of 6 months, contributing to co

Semar Sentinel logoSS

Research Analyst

Mar 2020 - Oct 2021 (1 year 7 months)

- Project Management: Led and managed multiple projects for major multinational corporations (MNCs) operating in Indonesia, spanning diverse sectors including FMCG, mining, and defense.
- Risk Assessment: Conducted comprehensive risk assessments in various regions across Indonesia, evaluating potential risks and vulnerabilities for businesses in sectors such as retail, FMCG, defense technology, an

BP logoBP

Business Security

Oct 2019 - Mar 2020 (5 months)

Conducted risk assessment for various business purposes. Provided research reports for several security projects, including: OSINT, cyber security upgrade, and security systems upgrade. Maintained cooperation and coordination with related government bodies and various third-party consultants. Helped to shape the culture and practice of security throughout the organization. Supported knowledge shar

University of Indonesia logoUI

Teaching Assistant at International Relation Department

Feb 2019 - Sep 2019 (7 months)

Coordinated professors in all academic matters. Assisted to build the curriculum and study materials for topics of each subjects. Provided assistance for the students and help with the class administration.

PT KRA Indonesia logoPI

Research and Advisory Intern

Sep 2018 - Dec 2018 (3 months)

Built comprehensive reports for clients by doing desk research on various topics to support various business services. Conducted research and FGD in several cities in Java—Surabaya, Tulungagung, Pacitan.

Education

Degrees, certifications, and relevant coursework

UI

University of Indonesia

Bachelor's degree, International Relations

Tech stack

Software and tools used professionally

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