Dimitri Jean
@dimitrijean
Dynamic Disability Manager with expertise in case management and compliance.
United StatesWhat I'm looking for
I am a dynamic and detail-oriented Disability Manager with over 6 years of progressive experience in short-term and long-term disability case management, ADA accommodations, and employee leave administration. My career has been marked by a proven ability to manage complex caseloads while ensuring compliance with FMLA, ADA, ERISA, and HIPAA regulations. I excel in facilitating successful return-to-work outcomes and am adept in cross-functional collaboration, risk assessment, and process improvement.
In my most recent role as Long Term Disability Manager at New York Life, I assessed and determined eligibility for long-term disability claims, managed the end-to-end claims lifecycle, and coordinated with various stakeholders to develop effective return-to-work strategies. My experience at Amazon as a Disability and Leave Services Manager further honed my skills in overseeing large caseloads and ensuring compliance with corporate policies and labor regulations. I am bilingual in English and Haitian-Creole, which enhances my ability to communicate effectively with diverse populations.
Experience
Work history, roles, and key accomplishments
Long Term Disability (LTD) Manager
New York Life
Jul 2023 - Mar 2024 (8 months)
Assessed and determined eligibility for long-term disability claims by reviewing medical records, occupational data, and policy guidelines. Coordinated with medical providers, HR representatives, and third-party vendors to develop return-to-work strategies aligned with ADA accommodations.
Disability and Leave Services (DLS) Manager
Amazon
Sep 2020 - Dec 2022 (2 years 3 months)
Oversaw a caseload of 150–200 employees, providing comprehensive case management support through the life cycle of medical leaves. Collaborated with HR, Safety, Legal, and Payroll departments to align disability management strategies with corporate policies and labor regulations.
Disability Claims Representative
Sedgwick Claims Management Services
May 2017 - Sep 2020 (3 years 4 months)
Reviewed and adjudicated non-complex short-term disability and workers' compensation claims in accordance with policy terms and state regulations. Communicated effectively with claimants regarding documentation, deadlines, and claim status, maintaining high standards for customer satisfaction.
Federal Correctional Officer
Department of Justice – Bureau of Prisons
Apr 2017 - May 2017 (1 month)
Maintained security and order in federal correctional facilities while managing high-stress situations. Wrote detailed incident reports for internal affairs investigations, demonstrating strong written communication and compliance awareness.
Education
Degrees, certifications, and relevant coursework
Bethune-Cookman University
Bachelor of Science, Criminal Justice
Completed a Bachelor of Science in Criminal Justice. Gained foundational knowledge in the criminal justice system.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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