Open to opportunities

Jasmine Barner

@jasminebarner

Message

Senior absence and disability claims professional leading compliant leave administration and return-to-work planning.

United States

Message

What I'm looking for

I’m looking to lead compliant, high-impact leave and disability programs—mentoring teams, managing escalations, improving processes, and partnering cross-functionally to deliver safe, timely return-to-work outcomes.

I’m a senior leave of absence, disability, benefits, and claims management professional with 11+ years administering complex leave programs, disability claims, workers' compensation, accommodations, and regulatory compliance across Fortune 500 employers. I’m recognized for expertise in FMLA, ADA, PWFA, STD, LTD, and state leave programs, including claims adjudication and case management.

As an Absence Management Team Leader, I lead and mentor a team of 10+ leave specialists while partnering with HR, Legal, Payroll, Benefits, and Risk Management to drive process improvement. I also coordinate return-to-work planning, manage escalated employee cases, and support cost containment and KPI-driven performance using Workday, HRIS, and reporting/analytics.

Experience

Work history, roles, and key accomplishments

Current

Absence Management Team Leader

Current

IPMG

Oct 2023 - Present (2 years 8 months)

Lead administration of FMLA, ADA, Workers' Compensation, STD, LTD, and state leave programs while managing escalated employee cases. Supervise and mentor 10+ leave specialists and partner with HR, Legal, Payroll, Benefits, and Risk Management to improve return-to-work planning.

FMLA ADA STD LTD Workers’ Compensation Accommodation Management Return To Work Coordination Case Management Claims Adjudication

Benefits Specialist

UnitedHealthcare

Aug 2022 - Dec 2022 (4 months)

Manage complex employee benefits inquiries, perform eligibility determinations, and administer health, dental, vision, and disability programs. Resolve escalated benefits issues while maintaining high customer satisfaction and compliance with program requirements.

Benefits Administration Eligibility Health Benefits Dental Benefits Vision Benefits Disability Benefits Claims Resolution Customer Support Escalation Management

Leave of Absence Specialist

Progressive

Nov 2021 - May 2022 (6 months)

Determine eligibility for FMLA, ADA, and medical leave requests by reviewing medical documentation for federal and state compliance. Manage high-volume leave caseloads and coordinate return-to-work planning.

FMLA ADA Interactive Process Claims Review Regulatory Compliance Case Management

Lead LOA Claims Specialist

Ashley Furniture

Oct 2020 - May 2021 (7 months)

Manage workers' compensation and disability claims while partnering with leadership on accommodations and return-to-work planning. Monitor claims data to support cost-containment initiatives and ensure consistent handling of leave-related claims.

Workers’ Compensation Disability Claims Claims Administration Accommodation Management Return To Work Coordination Cost Containment

Service Center Representative

Sedgwick

May 2017 - Sep 2020 (3 years 4 months)

Support workers' compensation, disability, and benefits inquiries for Fortune 500 clients. Coordinate claims handling activities and maintain regulatory compliance standards for leave and claims processes.

Workers’ Compensation Disability Claims Claims Coordination Regulatory Compliance Claims Support Service Center Operations Case Management Risk Management

LOA Specialist

TeleTech

Jun 2013 - Mar 2015 (1 year 9 months)

Process disability, FMLA, and workers' compensation status changes and support HR policies and program administration. Assist with disability and claims handling processes in a remote environment.

Disability Claims FMLA Workers’ Compensation Claims Handling Case Processing