Marissa Shannon
@marissashannon
Benefits and Leave Administration professional specializing in FMLA, ADA accommodations, and disability/leave compliance.
United StatesWhat I'm looking for
I’m a results-driven Benefits and Leave Administration professional and Certified Leave Management Specialist (CLMS) with an MBA. I support employees, managers, HR business partners, and executive leadership across employee benefits, disability programs, leave management, ADA accommodations, and regulatory compliance.
In my current role as a Benefits Analyst II, I administer health and welfare benefit programs and manage leave of absence programs including FMLA, ADA accommodations, short-term disability, long-term disability, workers compensation, and state leave programs. I serve as a primary liaison between employees, managers, HR, and benefits vendors, and I review medical documentation to support compliance and operational decision-making.
Earlier, as a Leave and Accommodations Case Specialist, I served as an ADA, FMLA, and leave subject matter expert across multiple states, led interactive accommodation processes, and prepared leave analytics and reports to support compliance and workforce planning. I’ve also delivered compliance training, built HR reporting, and partnered with Legal and HR teams to support investigations and regulatory requirements, with a strong focus on exceptional customer service and balanced, business-aligned outcomes.
Experience
Work history, roles, and key accomplishments
Administer health and welfare benefits and manage leave of absence programs including FMLA, ADA accommodations, and short- and long-term disability. Serve as a primary liaison to employees, managers, HR, and benefits vendors while reviewing medical documentation to support compliance.
Leave and Accommodations Case Specialist
Penske Truck Leasing
Sep 2022 - Jul 2025 (2 years 10 months)
Served as a subject matter expert for ADA, FMLA, and leave of absence programs across multiple states. Led the ADA interactive process, supported accommodation and leave-extension recommendations, and produced leave analytics and compliance reports.
HR Service Center Specialist
Jun 2021 - Sep 2022 (1 year 3 months)
Provided HR support for benefits, policies, payroll, and leave programs, handling employee inquiries and complex cases involving disability, parental leave, and FMLA. Created HR reports and supported data integrity audits while facilitating orientation and I-9 verification processes.
Benefits Manager
Lombardi & Associates
Oct 2019 - Jan 2020 (3 months)
Managed client benefit accounts and advised clients on health, dental, and vision insurance options. Handled policy renewals, enrollment changes, claims assistance, and client service activities.
Interpreted regulations and led compliance auditing activities. Designed compliance training initiatives, presented reporting to senior leadership, and partnered with Legal and HR on compliance investigations and regulatory requirements.
Education
Degrees, certifications, and relevant coursework
DeSales University
Master of Business Administration, Business Management
Earned a Master of Business Administration (MBA) with a focus on Business Management from DeSales University.
DeSales University
Bachelor of Arts, Business Administration
Earned a Bachelor of Arts in Business Administration from DeSales University.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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