Open to opportunities

SheLia Caldwell

@sheliacaldwell

I’m a senior leave and disability case management professional delivering compliant, high-volume return-to-work solutions.

United States

Message

What I'm looking for

I’m open to hybrid or remote roles focused on short-term disability claims, leave & disability management, ADA/FMLA, return-to-work coordination, and case management, where I can apply my subject-matter expertise to ensure compliant, high-volume employee support.

I’m a Senior Leave, Disability, and Human Resources professional with extensive experience administering Short-Term Disability, Leave of Absence, ADA accommodations, FMLA, return-to-work coordination, and complex case management.

I’ve partnered with MetLife to support MetLink implementations and vendor transitions, interpreting medical documentation and collaborating with HR, Payroll, Benefits, Legal, and employees to ensure compliance with federal and company policies. I’m recognized as a trusted team lead and subject matter expert who delivers exceptional customer service in high-volume environments.

Beyond claims, I maintain HRIS systems and records (including Oracle HCM) and manage leave administration across multi-state environments. With 16+ years of healthcare experience and my ongoing pursuit of SHRM-CP or PHR, I bring strong medical-terminology context to disability and accommodation decisions.

Experience

Work history, roles, and key accomplishments

Leave & Disability Administrator

Penske Shared Services

May 2026 - Jul 2026 (2 months)

Managed high-volume short-term disability (STD), leave, ADA, workers' compensation, and return-to-work cases. Served as a subject matter resource during a MetLife MetLink implementation and maintained Oracle HCM records for case updates.

Short Term Disability Claims Leave Administration Disability Case Management ADA Workers’ Compensation Return to Work MetLife Oracle HCM HR Compliance Case Management

Senior HR Leaves Administrator

Ontrac / Lasership

Jul 2024 - May 2026 (1 year 10 months)

Administered multi-state leave and disability programs, including ADA accommodations. Reviewed medical documentation and coordinated return-to-work with employees and vendors.

Leave Administration Disability Case Management ADA Return to Work

Senior Leaves Administrator

Rack Room Shoes

Feb 2022 - Jul 2024 (2 years 5 months)

Managed ADA, FMLA, disability, and accommodation programs while ensuring regulatory compliance. Administered leave and accommodation case work in a compliance-focused environment.

ADA FMLA Disability Case Management Leave Administration Regulatory Compliance

HR Specialist III, ADA Lead

Amazon

Jan 2021 - Jan 2022 (1 year)

Led leave and accommodation specialists and coached team members. Served as an ADA subject matter expert supporting disability and accommodation processes.

ADA Leaves And Accommodations Team Leadership Coaching

Disability Case Manager

Liberty Mutual Disability Services

Jan 2018 - Jan 2021 (3 years)

Managed complex short-term disability and leave claims, including medical documentation review and return-to-work planning. The role transitioned from Liberty Mutual Disability Services to Lincoln Financial.

Short Term Disability Claims Leave Administration Disability Case Management Documentation Review

Employee Benefits Specialist

Aon Hewitt

Jan 2016 - Jan 2018 (2 years)

Supported employee benefits administration and disability-related programs. Assisted with disability program administration as part of benefits operations.

Employee Benefits Administration