DPDilara Portugal
@dilaraportugal
Experienced Senior Account Manager with a focus on project management.
GermanyWhat I'm looking for
As a Senior Account Manager at JUSTADDSUGAR GmbH, I excel in assigning responsibilities and overseeing various projects to ensure their success. My role involves clear structuring of project-related tasks and coordinating team efforts, motivating team members to achieve our goals effectively.
Previously, I served as a Senior Key-Account/Project Manager at Xevio GmbH, where I was responsible for planning and organizing projects to ensure smooth operations and successful implementations. My experience also includes social media management, particularly for Pinterest, where I developed content strategies for platforms like TikTok.
With a strong background in customer relationship management and online marketing campaign development, I have consistently worked to optimize customer experiences and build long-term relationships with clients. My educational background in media and communication complements my practical experience in the field.
Experience
Work history, roles, and key accomplishments
Senior Account Manager
JUSTADDSUGAR GmbH
Dec 2024 - Present (10 months)
Assigned responsibilities and managed various projects, ensuring clear structuring of project-related tasks. Coordinated tasks within the team, assigned responsibilities, and motivated team members to achieve project goals.
Senior Key-Account / Project Manager
Xevio GmbH
Nov 2023 - Present (1 year 11 months)
Planned and organized projects to ensure smooth execution and successful project implementations. Managed social media for Pinterest, including content development for TikTok.
Account Manager
May 2021 - Present (4 years 5 months)
Advised small and medium-sized businesses on Pinterest Advertising. Developed and optimized online marketing campaigns to enhance client presence and performance.
Project Manager
Ebakery Gmbh
Feb 2021 - Present (4 years 8 months)
Served as the main point of contact between the client and the team. Created and maintained project, stage, and exception plans as needed.
Customer Success Manager
Expedia
Dec 2019 - Present (5 years 10 months)
Reviewed customer complaints and concerns, optimizing the customer experience. Ensured customer satisfaction through effective problem-solving and support.
Account Manager
Royal Forex
Aug 2019 - Present (6 years 2 months)
Built long-term relationships and served as the main point of contact for key clients. Developed trusted advisor relationships with major clients.
Education
Degrees, certifications, and relevant coursework
Richard-Riemerschmied Berufskolleg
Fachabitur und Ausbildung, Medien und Kommunikation
Completed a vocational diploma and training in media and communication. Gained foundational knowledge and practical skills relevant to the field.
Realschule in Hasental
Realschulabschluss, General Studies
Grade: Qualifikation
Obtained a secondary school leaving certificate with qualification. Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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