Dilara Etush

I am a customer support adviser with extensive experience in both government and healthcare sectors. Over the past few years, I have dedicated myself to helping individuals navigate complex situations, ensuring they feel supported and confident after every interaction. My passion lies in making a positive impact on customers' lives, and I am eager to bring this mindset to a team that values empathy and customer care.

Currently, I work as a Debt Management Adviser at HMRC, where I assist customers with their tax queries, simplifying complex financial processes for better understanding. I also take pride in mentoring new team members, helping them build confidence in their roles. Previously, at Bullen Healthcare, I supported patients and carers in managing essential medical product orders, always striving to provide a caring and solution-focused experience, even during busy periods.

My recent internship in digital marketing at GAOTek Inc. allowed me to expand my skill set, where I organized outreach campaigns and improved response rates through effective communication strategies. I hold a BSc in Economics from Bahcesehir University and am committed to continuous learning and professional growth.