Diego Alejandro User

I’m a Scheduling Coordinator with about 3 years of experience in commercial operations, client coordination, and technology implementation. I manage structured scheduling and follow-up while keeping communication fast, accurate, and on track.

I’ve consistently handled 60–80 calls/day and 30–50 emails/day, coordinating appointments across multiple channels and maintaining a systematic B2B client portfolio. I’m known for meeting and exceeding monthly communication and sales targets while staying organized under pressure.

On the automation side, I’m self-taught and highly adaptable, using n8n and AI agents to streamline scheduling, data analysis, and client communication tasks. I’ve also built practical automation solutions like digital menus, contact automation, and loyalty systems for local businesses.

In roles like Customer Service & Operations, I contributed to high-volume operations and reliable execution— including cash reconciliation with 100% accuracy, digital payment handling, and timely PQRS follow-up. I’m fully available to work US time zones remotely and I’m committed to continuous improvement through hands-on learning.