Caren Juliana Capera Rios
@julianarios1
Scheduler | Logistics & Customer Service | Experienced in scheduling, tracking & document management
ColombiaWhat I'm looking for
🌍 Scheduler | Customer Service | Logistics & Coordination 📅
Experienced professional in logistics, scheduling, and customer service. Currently working as a scheduler, managing medical appointments for podiatrists in Texas, confirming patient attendance, and optimizing doctors' routes.
Previously, I worked in the transportation and logistics industry for two years, handling truck tracking, driver communication, document management (POD, BOL), and coordinating freight offers with carriers.
💡 Key Skills:
✔ Call and email management
✔ Multitasking and organization
✔ Proficiency in 4Kites, Excel, Comdata, eClinicalWorks, and Route Excel
✔ Customer service and problem-solving
I am currently seeking remote opportunities where I can leverage my experience in logistics, coordination, and customer support. 🚀
📩 Open to networking and exploring new career opportunities!
Experience
Work history, roles, and key accomplishments
Scheduler
Solvo Global
Oct 2023 - Present (2 years 8 months)
Schedule and confirm appointments for podiatrists across Texas, ensuring optimal route planning. Communicate with patients to verify information and organize schedules to accommodate last-minute changes.
BPO Specialist
Lynxus Solutions
Aug 2022 - Aug 2023 (1 year)
Provided customer service for companies in the freight transportation industry, managing data related to freight arrivals and departures. Assisted in designing platform-wide improvement projects and utilized problem-solving skills to address freight-related issues.
Education
Degrees, certifications, and relevant coursework
Colegio Guillermo León Valencia
High School Diploma, General Education
2018 - 2022
Graduated from high school with a focus on developing foundational skills necessary for further education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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