Open to opportunities

Caren Juliana Capera Rios

@julianarios1

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Scheduler | Logistics & Customer Service | Experienced in scheduling, tracking & document management

Colombia

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What I'm looking for

I am looking for opportunities that allow me to leverage my skills in a collaborative environment, focusing on efficiency and continuous improvement.

🌍 Scheduler | Customer Service | Logistics & Coordination 📅

Experienced professional in logistics, scheduling, and customer service. Currently working as a scheduler, managing medical appointments for podiatrists in Texas, confirming patient attendance, and optimizing doctors' routes.

Previously, I worked in the transportation and logistics industry for two years, handling truck tracking, driver communication, document management (POD, BOL), and coordinating freight offers with carriers.

💡 Key Skills:
✔ Call and email management
✔ Multitasking and organization
✔ Proficiency in 4Kites, Excel, Comdata, eClinicalWorks, and Route Excel
✔ Customer service and problem-solving

I am currently seeking remote opportunities where I can leverage my experience in logistics, coordination, and customer support. 🚀

📩 Open to networking and exploring new career opportunities!

Experience

Work history, roles, and key accomplishments

Current

Scheduler

Current

Solvo Global

Oct 2023 - Present (1 year 9 months)

Schedule and confirm appointments for podiatrists across Texas, ensuring optimal route planning. Communicate with patients to verify information and organize schedules to accommodate last-minute changes.

Scheduling Route Planning Collaboration Problem Solving Time Management

BPO Specialist

Lynxus Solutions

Aug 2022 - Aug 2023 (1 year)

Provided customer service for companies in the freight transportation industry, managing data related to freight arrivals and departures. Assisted in designing platform-wide improvement projects and utilized problem-solving skills to address freight-related issues.